Team Lead – Panel Systems

RealityMine has been a pioneer in delivering data driven insights to the world's largest brands for over a decade. Our platform provides unique data solutions to our clients enabling them to make strategic, informed decisions powered by data from real people, collected in a privacy safe way.

The Role:

We’re looking for a Team Lead for a small team within our Panel Systems (Portal) area - building and maintaining the dashboards and APIs we use to integrate with clients and vendors for running large-scale market research panels.

You’ll be responsible for people leadership, technical direction and delivery for your team. You should be comfortable going deep on architecture and trade-offs, challenging decisions and assumptions.

Our offices are in Trafford Park, Manchester and the role consists of hybrid working, where we ask for our team to be in the office for collaboration and team building 2 days per week. The rest of the week is up to you; deep focus at home, or more of the same!

Key Responsibilities:

• Own delivery for your team within Panel Systems (Portal) – scope, sequencing, and trade-offs – keeping work aligned with product and business priorities

• Line-manage a small team of engineers building and maintaining Portal applications, APIs, and supporting services used by internal teams and panellists, including regular 1:1s, feedback, and career development

• Work with team on the evolution of the Portal architecture, improving scalability, maintainability, and consistency across systems

• Contribute to development of features and maintenance of the applications

• Support automation, tooling, and platform improvements that increase delivery speed and quality

• Hire and onboard engineers, and run fair, well-calibrated performance reviews against RealityMine’s framework

• Help establish and maintain good engineering practices within the Portal domain, including observability, testing, documentation, and incident response

• Ensure your team delivers reliable, secure, and performant systems, supporting panel engagement and data collection

• Represent your team’s work to Product and other Engineering teams, translating business priorities into technical plans and vice versa

• Collaborate with the team to shape a balanced roadmap of technical improvements, debt, and feature work

• Uphold RealityMine’s policies on security, quality, data privacy, and compliance (e.g. ISO 27001) within your team

• Adhering to Company Policies and Procedures with respect to Security, Quality and Health & Safety.

About You:

You bring solid experience in software engineering, modern web and backend systems, along with some experience of — or clear potential for — people leadership. You’re keen to grow as a manager, building a team that delivers reliable, secure, and scalable portal platforms that support panel management, engagement, and data capture.

You must have:

• Experience managing or mentoring software engineers, with hiring, performance, and career development

• Solid technical background in modern web and backend systems, including APIs and cloud platforms such as AWS, Serverless, Lambda, PHP, Laravel, Angular, React

• Experience and confidence in using AI tooling for general purpose and software engineering tasks

• Experience contributing to or delivering customer-facing or internal product platforms

• Knowledge of agile software development methodologies and delivery practices

• Clear, direct communicator, able to work effectively with a range of stakeholders

• Comfortable engaging with architecture, system design, and engineering trade-offs with your team, challenging historic assumptions and decisions.

You should have:

• Experience with automation (test automation, AI-assisted workflows, etc)

• Familiarity with data privacy and governance (e.g. GDPR, consented panel data)

• Understanding of information security and compliance frameworks, such as ISO 27001

Why Join RealityMine?

At RealityMine, we believe our people are at the heart of everything we do. That’s why we go the extra mile to support every team member to unlock their full potential. Whether you're hungry for learning, driven by achievement, or just love being part of a dynamic and supportive team, you'll find a home here.

Hybrid Working

We know work-life balance matters, so we’ve embraced a flexible hybrid working model:

· Located in our Manchester office we offer an inspiring, collaborative space to work alongside your colleagues.

· Free parking and secure bike shed. Excellent public transport links.

· Split your time between the office and home

· Flexible start and finish times to suit your personal circumstances.

· Fully stocked kitchen with wide range of snacks and monthly Team lunches

If you’re a Team Lead – Panel Systems professional excited to work on impactful projects and shape the future of data insights, we’d love to hear from you.

Please email your CV with the heading ‘Team Lead – Panel Systems’ to [email protected]