Job Description: Team Lead – Operations / City Head
Company: GIG4U – A 2COMS Group Company
Job Title: Team Lead – Operations /
City Head
Location: Mumbai
Job Summary:
GIG4U is looking for an experienced
Operations Team Lead / City Head with a strong background in delivery partner
recruitment, bulk hiring, fleet management, and team handling. The ideal
candidate should have experience managing a team of at least 10 members,
driving workforce mobilisation, and ensuring smooth city-level operations.
Candidates currently working as Fleet Managers, Fleet Leads, Assistant
Managers, or Operations Team Leads in the gig workforce, logistics, delivery,
or staffing industry are preferred.
Requirements
Required Skills & Qualifications:
- Graduate in any discipline
(mandatory).
- 3–7 years of experience in operations, fleet
management, bulk hiring, or delivery partner recruitment.
- Prior experience as a Team Lead, Assistant
Manager, Fleet Lead, or Fleet Manager.
- Proven experience managing a team of 10 or
more employees.
- Strong understanding of HR mobilisation, field
recruitment, and workforce management.
- Excellent team leadership, communication,
coordination, and problem-solving skills.
- Ability to manage multiple operational
activities and achieve time-bound targets.
Key Responsibilities: - Manage end-to-end delivery partner
recruitment, bulk hiring, and workforce mobilisation.
- Lead and manage a team of at least 10 members,
including telecallers, field recruiters, and operations monitoring executives.
- Drive team building, productivity, performance
tracking, and target achievement.
- Oversee daily city-level operations, fleet
management, and delivery partner onboarding.
- Coordinate with internal teams and clients to
fulfil manpower requirements within defined timelines.
- Monitor recruitment funnels, joining ratios,
attendance, attrition, and workforce deployment.
- Develop sourcing strategies to ensure
continuous availability of delivery partners.
- Identify operational challenges and implement
solutions to improve efficiency and service delivery.
- Prepare regular MIS reports and track team
performance against business targets.
Preferred Candidate Profile
Candidates from gig workforce
platforms, logistics, last-mile delivery, fleet management, and manpower
staffing companies will be preferred.
Target Designations for Sourcing: Fleet Manager, Fleet Lead, Operations Team
Lead, Assistant Manager – Operations, City Operations Manager, Workforce
Manager, and Recruitment Team Lead
Experience: 3–7 Years
Qualification: Graduate (Mandatory)
Department: Operations &
Workforce Management
Benefits
Skills Required
- Graduate in any discipline
- 3-7 years of experience in operations, fleet management, bulk hiring, or delivery partner recruitment
- Prior experience as a Team Lead, Assistant Manager, Fleet Lead, or Fleet Manager
- Experience managing a team of 10 or more employees
- Strong understanding of HR mobilization, field recruitment, and workforce management
- Strong team leadership, communication, coordination, and problem-solving skills
- Ability to manage multiple operational activities and achieve time-bound targets
- Experience in gig workforce platforms, logistics, last-mile delivery, fleet management, or manpower staffing
What We Do
2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.
