Team Lead E-Commerce (f/m/d)

Posted 19 Days Ago
Be an Early Applicant
Wien, AUT
Hybrid
60K-70K Annually
Entry level
Food
The Role
Leads global e-commerce operations and commercial performance across markets, owning revenue, conversion rate, average order value, website quality, and EBITDA outcomes. Manages and develops the e-commerce team, analyzes performance data, converts insights into action plans, and establishes cross-market best practices. Coordinates stakeholders on commercial priorities and projects while improving customer journeys, content, campaigns, and website functionality.
Summary Generated by Built In

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, full of flavour! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles. * Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!

Your responsibilities at waterdrop®:

  • As Team Lead E-Commerce (f/m/d), you drive e-commerce operations, sales and EBITDA performance across our markets, combining commercial ownership with hands-on execution.

  • You own sales and website performance, with a focus on revenue, conversion rate and average order value.

  • You lead and develop the team, ensuring global priorities translate into strong local execution.

  • You analyze performance data across markets and turn trends, risks and opportunities into clear action plans.

  • You own the quality of our website experience, resolving issues across content, campaigns, customer journeys and functionality.

  • You establish cross-market best practices and a strong operating rhythm around performance tracking and continuous improvement.

  • You align stakeholders on projects and commercial priorities.

Your strengths and qualifications:

  • You live and breathe e-commerce and enjoy being hands-on.

  • You have a strong track record of driving online sales, ideally across multiple markets.

  • You bring proven people leadership experience.

  • You have hands-on experience with Shopify and web analytics tools.

  • You are commercially minded and comfortable owning KPIs such as revenue, conversion rate and AOV.

  • You have strong project management and stakeholder management skills in a fast-paced environment.

  • You bring a strong sense of ownership, attention to detail and a solution-oriented mindset.

  • You are fluent in English; German or other European languages are a plus.

What we offer you:

  • A high-achieving, international community of waterdrop® colleagues, located in a brand-new HQ in Vienna, Austria.

  • MyClubs sports vouchers, to have a sporty balance.

  • In-house fitness centre. 

  • In-house company doctor & Instahelp vouchers.

  • Subsidized healthy meals, for a break with your colleagues.

  • Discount on your waterdrop purchases.

  • Coverage of your transportation card.

  • Legendary summer and Christmas parties!

The annual gross salary for this position ranges from EUR 60.000 to EUR 70.000 on a full-time basis (All-in). The final salary will depend on your qualifications and professional experience. Depending on your qualifications, there is the willingness for overpayment.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

Wanna Drop in? Send your application documents through our online application system. We are looking forward to reading from you soon!

*Based on packaging weight comparison: waterdrop® pod incl. lid (0.44 g) vs. average 500 ml single-use PET bottle (23.09 g).

Skills Required

  • Strong hands-on e-commerce experience
  • Proven track record of driving online sales
  • Experience leading and developing teams
  • Hands-on experience with Shopify
  • Experience with web analytics tools
  • Commercial KPI ownership, including revenue, conversion rate, and average order value
  • Project management and stakeholder management skills
  • Strong ownership, attention to detail, and solution-oriented mindset
  • Fluency in English
  • Experience across multiple markets
  • German or other European language skills
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The Company
HQ: Vienna
425 Employees
Year Founded: 2016

What We Do

waterdrop® is a beverage company focused on making hydration simple, healthier, and more sustainable. It develops sugar-free Microdrink cubes made from real fruit and plant extracts, which dissolve in still or sparkling water, providing an alternative to conventional single-use plastic bottles. The company sells its products online, through waterdrop® stores, and via retail partners, while promoting reduced plastic use and everyday hydration.

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