Team Director, Account Management

Posted 5 Hours Ago
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Tokyo
Hybrid
Expert/Leader
Big Data Analytics
Sensor Tower cultivates responsibly sourced market intelligence.
The Role
The Team Director, Account Management will oversee Account Directors, managing account retention and revenue growth strategies. Responsibilities include communicating strategic plans, interfacing with other departments, resolving customer issues, conducting business reviews, and advising clients on platform usage. Travel is required 2-3 times a year.
Summary Generated by Built In

The Senior Director/Team Director will oversee the Sensor Tower Account Directors who play a pivotal role in the rapidly growing digital and mobile industry, leveraging Sensor Tower's platform insights and digital and mobile industry expertise. Account Directors consult our Enterprise clients, enabling them to make informed business decisions and stay competitive across industry, brand, mobile, gaming and agency partner teams. You will be responsible for establishing, implementing and driving business policies, objectives and initiatives. You will plan strategies for account retention and growth as well as work with different business partners across the organizations to establish goals and sales targets.


You will own the strategy, planning, and executions for growing revenue and will report directly to the Country Manager.

What the team director will do:

  • Manage a team of Account Directors focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
  • Communication of strategic plans to account teams, and oversee the implementation and execution of those plans.Interface with and support Sensor Tower Account Directors, Sales, Finance, Marketing, Operations and Executive teams.
  • Identify and resolve issues/problems encountered by our customers acting as an Executive Sponsor on high profile or Strategic account.
  • Conducting regular Business Reviews to ensure our plan is aligned with customer business objectives and strategies.
  • Design and maintain reports used in sales analysis.
  • Conduct C-level discussions with clients to strategize and address their use cases with our platform.

Experience the candidate can bring:

  • 9+ years of experience in Key Account Management, selling technical and complex solutions in a data based SaaS environment is required
  • 5+ years experience managing sales teams that support large, complex and strategic accounts
  • Strong communication skills and the ability to clearly articulate business concepts
  • Adaptable with a positive attitude and desire to collaborate
  • Highly organized with the ability to track and coordinate a wide series of tasks
  • Is available to travel 2-3 times annually
The Company
HQ: San Francisco , CA
275 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions. Sensor Tower data is frequently cited by top-tier trusted media institutions — including the New York Times, Bloomberg, Reuters, CNBC and more — as well as financial and academic institutions.

Why Work With Us

As a globally distributed team that has hit profitability with minimal funding ($1 million seed round), we attribute our success to both our innovative and trusted product and our talented employees. We put a great emphasis on hiring self-starters who are both driven and humble enough to recognize that there is always more to learn and grow.

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