TDS Operations Analyst III

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to provide banking, securities, and asset management services to clients globally. Global Business Services & Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services & Operations come from a variety of academic and professional backgrounds.

The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to happen.

Team Overview

The Client Due Diligence (CDD) team conducts due diligence on TD Securities clients during onboarding, periodic reviews, and on an ongoing basis. The team ensures compliance with Global AML, specifically under Canada and U.S. regulatory requirements, mitigating operational, regulatory, and reputational risks.

Job Description/Accountabilities:

• Lead departmental projects: Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
• Oversee the team's workload: Ensure requests are managed in a timely manner and escalate issues as needed to maintain compliance and efficiency.
• Manage work queues for onboarding and ensure adherence to strict Service Level Agreements (SLAs) while maintaining quality standards.
• Assist with onboarding requests: Continue to work on client onboarding, periodic reviews, and ad-hoc requests, ensuring compliance with KYC, FATCA, CIRO, and AML requirements.
• Mentor and train new team members, providing guidance on AML requirements and promoting adherence to regulatory standards.
• Handle complex cases: Perform secondary reviews of AML analysis, ensuring thoroughness, accuracy, and proper risk assessment.
• Manage escalations: Address complex or high-priority cases by working with business partners and ensuring the team adheres to SLAs.
• Lead audit and regulatory exam preparation: Coordinate efforts for audits by collecting, analyzing, and presenting required data.
• Support strategic initiatives: Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
• Identify areas of concern: Work closely with the manager to identify and address areas of concern, whether from a KYC perspective or any other challenges the department is facing.
• Drive adherence to AML standards: Ensure all team members understand and comply with AML regulations, including KYC, FATCA, CIRO, and CRS.
• Participate in the rollout and adoption of new operational and regulatory initiatives within the team.
• Handle competing priorities: Be willing and able to juggle multiple tasks with competing deadlines and priorities while ensuring a high level of performance.

Job Requirements:

• Advanced knowledge of AML regulations, including PCMLTFA, FATCA, CIRO, and broader AML trends.
• Leadership skills: Ability to lead and mentor a team, guide junior members, and manage escalations effectively.
• Project management experience: Capable of managing or contributing to projects focused on process improvement, system enhancements, or regulatory compliance.
• Strong problem-solving and strategic thinking: Ability to handle complex tasks with competing priorities while ensuring consistent delivery.
• Proficiency with data analysis tools, including Excel, Bloomberg, Impact, UI Path, Alteryx, and VBA is preferred.
• Exceptional communication skills, able to influence team members and business partners.
• CAMS designation is an asset.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):