TDS Operations Analyst II

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Corporate Lending Operations (CLO) supports lending and administrative activities for TD Securities corporate clients. The team partners across the business to deliver accurate processing, strong risk management, operational excellence, and a consistent client and stakeholder experience.

Corporate Lending Operations supports a broad range of functions including Loan Administration, Agency Administration, Loan Sales & Trading, Loan Documentation, CAIRO Administration, and Corporate Lending Operations Administration.

Position Summary

Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst II is responsible for performing loan administration, payment processing, reconciliation, account monitoring, and operational control activities that support corporate lending operations. The role contributes to a strong risk and control environment through accurate execution of established processes, effective issue resolution, and collaboration with business partners.

Key Accountabilities

• Process loan administration, payment, settlement, and cash management activities supporting corporate lending transactions.
• Monitor and process transactions in Loan IQ and related operational systems, including loan fundings, repayments, fees, transfers, and account settlements.
• Complete funds verification and payment processing activities in accordance with established procedures and controls.
• Investigate and resolve routine payment issues, transaction breaks, cash differences, and operational exceptions.
• Perform daily reconciliations, account balancing, and control activities to ensure accurate operational records.
• Monitor operational reports and exception queues, escalating issues as required.
• Complete required controls, approvals, reviews, certifications, and supporting documentation within established timelines.
• Maintain accurate records of transaction processing, investigations, reconciliations, and issue resolution activities.
• Act as a point of contact for operational inquiries and stakeholder support.
• Partner with internal teams including Finance, Treasury, Payments, Technology, and Loan Administration to support day-to-day operations.
• Identify process improvement opportunities and escalate control concerns or operational risks.
• Support audits through the preparation of documentation and evidence.
• Participate in  operational readiness activities, and process improvement initiatives.
• Provide cross-training support and operational coverage across Corporate Lending Operations functions as required.
• Demonstrate accountability, collaboration, sound judgment, and adherence to risk and control standards.

Qualifications / Skills / Experience

• 1-3 years of experience in Corporate Lending Operations, Loan Administration, Payments, Treasury Operations, Cash Management, Commercial Banking Operations, or a related financial services environment.
• Experience processing payments, settlements, account activity, reconciliations, or loan administration transactions.
• Understanding of operational controls, risk management principles, and escalation processes.
• Ability to investigate issues, identify discrepancies, and coordinate resolution with appropriate stakeholders.
• Working knowledge of Loan IQ or comparable operational systems is considered an asset.
• Proficiency in Microsoft Excel and other productivity tools.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities while meeting service and control standards.
• Willingness to learn multiple Corporate Lending Operations processes and provide cross-functional support.

Education

• University or college degree, or an equivalent combination of education and relevant professional experience.
• Education in Business, Finance, Accounting, Economics, or a related discipline is considered an asset.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):