Tax Specialist (On-site)

Posted 2 Days Ago
Be an Early Applicant
Tempe, AZ, USA
In-Office
Mid level
Financial Services
The Role
Maintains mortgage property tax records and ensures timely, accurate tax payments for escrow and non-escrow accounts. Processes tax contracts, exceptions, bills, payment requests, audits, and delinquency updates. Researches customer issues, tracks critical dates, interprets Excel and SQL data, provides vendor documentation, and meets service-level deadlines while supporting special projects.
Summary Generated by Built In
Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Tax Specialist is responsible for the maintenance of records on mortgaged properties and accurate and timely payment of real estate taxes on escrow and non-escrow accounts. The Tax Specialist processes mail, faxes, and emails pertaining to current bills and research issues for customers.

Principal Duties:
  • Responsible for processing the export/import timely and accurately to obtain tax contract.
  • Responsible for processing the exception tasks within SLA.
  • Responsible for ensuring that tax contracts are full liability contracts.
  • Responsible for providing documentation to the vendor to ensure timely and accurate tax payments.
  • Manually requests tax bills, track critical dates, and make payments if not disbursed electronically.
  • Update tax lines on the system of record to maintain accurate records for delinquent non-escrowed loans obtain delinquent tax amounts in a timely manner so taxes can be paid to prevent a tax sale.
  • Execute payments for taxes in batch single processing modes by the installment due dates for the payee. Payment processing includes tax disbursement to avoid incurring interest or penalties,
  • Responsible for tax line due date audits.
  • Solves problems rapidly and cost-effectively with minimal disruption.
  • Interpret data in a variety of formats, such as Excel formula output, charts, and SQL Server data.
  • Meet all required deadlines as assigned by management.
  • Performs related duties and special projects as assigned by management.
Education and Experience
  • High school diploma or equivalent, required.
  • Associates or Bachelor’s degree preferred.
  • 2-4 years’ relevant tax administration experience in a mortgage banking or real estate financing environment.
Knowledge, Skills, and Abilities
  • Proficient with Microsoft Office (Excel, Word, and Outlook).
  • Detail oriented with excellent organizational, analytical, and problem-solving skills.
  • Flexible to changing priorities, project scopes, and deadlines at any given time.
  • Must be able to multi-task in a fast-paced environment.
  • Advanced understanding of SQL data warehouse environments and OnBase imaging system
  • Excellent communication (written and verbal) skills with an ability to present to management as well as work well in a collaborative environment with all levels within the organization.
  • Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

  • Adoption Assistance

  • Tuition & Certification reimbursement

  • Employee Mortgage Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

  • 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

  • Matching Gifts Program - dollar-for-dollar up to $1,000

  • Access to grants, nonprofit resources, and volunteer opportunities

  • More than $6,000,000 donated since 2020

  • 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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CA Notice at Collection

Skills Required

  • High school diploma or equivalent
  • Associate's or bachelor's degree
  • 2-4 years of relevant tax administration experience in mortgage banking or real estate financing
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook
  • Advanced understanding of SQL data warehouse environments
  • Experience with OnBase imaging system
  • Strong organizational, analytical, problem-solving, written, and verbal communication skills
  • Ability to multitask in a fast-paced environment and adapt to changing priorities and deadlines
  • Smartphone meeting company security standards and ability to install Microsoft Authenticator

NewRez Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NewRez and has not been reviewed or approved by NewRez.

  • Healthcare Strength — The benefits lineup includes medical, dental, prescription, and vision coverage, with HSA/FSA options plus life and disability insurance. An Employee Assistance Program adds support resources alongside core health coverage.
  • Retirement Support — A 401(k) plan with company match is available to support long-term savings. Notes about vesting and tenure clarify how the benefit is earned over time.
  • Leave & Time Off Breadth — Paid time off starts at 15 days in year one, rises to 18 after the first anniversary, and includes 8 paid holidays. Additional leave options include parental bonding and family care.

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The Company
HQ: Fort Washington, PA
1,575 Employees

What We Do

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com. © 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.

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