The Role
cFocus Software is seeking a Task Manager to join our program supporting US Department of Transportation in Washington, DC.
Qualifications:
Qualifications:
- Masters or Bachelors degree in Business Admministration, Project Management, Computer Science, or a related field
- Project Management Professional (PMP) certification
- 10+ years of Task Management experience
- Manage Tier 1, Tier 2, and Tier 3 Helpdesk support.
- Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk requests
- Oversee specific tasks or activities within a project or program.
- Coordinate with team members to ensure tasks are completed according to schedule and quality standards.
- Track progress, identify risks, and communicate with stakeholders to ensure successful task completion.
- Preparation and update of Project Management Plans
- Weekly/Bi-weekly Status Reporting
- Ad Hoc Status Reporting
- Monthly Project Cost Reporting
- Sprint Schedule Reporting
- Earned Value Management Reporting, where appropriate
- Technical Interchange Meetings
- Participation in the development of a Risk Mitigation Plan
- Creation and management of the Project Requirements Traceability Matrix (RTM)
- Creation and management of the Project Risk Register
- Providing information as needed for information security solutions and certification.
- Assistance to annual security assessment inquiries in coordination with the Government.
- Analysis on issues to determine resolutions and communication to customers and users
- Update on user manuals, videos, and other training and support materials as needed
- Interface with business owners for assistance with system and reporting as needed
- Interface with DOT ITSS and other DOT service providers to identify and troubleshoot
- issues
- Monthly reporting on O&M activities
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The Company
What We Do
Established in 2006, cFocus Software automates FedRAMP compliance and develops government chatbots for the Azure Government Cloud, Office 365, and SharePoint.
cFocus Software is the exclusive vendor of ATO (Authority To Operate) as a Service™, which automates FedRAMP compliance for the Azure Government Cloud and Office 365.
Contact Us for a demo of ATO as a Service™ or a FREE government chatbot proof of concept project today!
