Targeted Case Manager I

Posted Yesterday
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Paris, KY, USA
In-Office
Junior
Healthtech • Telehealth
The Role
Provides case management for adults with substance use disorder, including patient assessment, individualized planning, resource referrals, follow-up, documentation, crisis de-escalation, transportation coordination, and treatment-team collaboration. Maintains accurate electronic health records, meets regulatory requirements, and supports patients’ recovery through compassionate, culturally responsive services.
Summary Generated by Built In
Overview

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I. This entry-level position is a fantastic opportunity to begin your professional journey in a growing field while contributing to a company dedicated to giving back to the communities it serves.

As a Targeted Case Manager I, you will play a vital role in providing case management services for BrightView’s patients, particularly in the specialty of Substance Use Disorder (SUD). If you are passionate about making a positive impact and building confidence in your abilities, this is the perfect starting point for your career. Join us in our mission to support individuals on their path to wellness and make a meaningful difference in the lives of those seeking recovery. Apply now and become an essential part of our team as we work together to transform lives and build healthier communities!

Responsibilities
  • PATIENT ASSESSMENT AND PLANNING:
    • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
  • RESOURCE REFERRAL AND MONITORING:
    • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
    • Assist patients in accessing medical, social, education, and employment resources.
  • DOCUMENTATION AND REPORTING:
    • Complete detailed reports on needs assessment and case management activities.
    • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
  • PATIENT SUPPORT AND COORDINATION:            
    • Provide crisis and de-escalation techniques.
    • Ensure patients have reliable transportation to BrightView and other care providers.
  • PROFESSIONAL DEVELOPMENT AND COMPLIANCE:
    • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
    • Adhere to regulatory and company requirements in documentation and evaluation.
    • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

 

KNOWLEDGE SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills
  • Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
  • Competent at working with a diverse population of colleagues and patients
  • Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
  • Team-player, able to work collaboratively in a multidisciplinary healthcare environment
  • Adaptable and agile within a dynamic work environment
  • Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
  • Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
  • Familiarity with HIPAA and 42-CFR Part 2 desired
  • Prior experience with harm reduction a plus
Qualifications

EXPERIENCE

Required: 1 year of experience working with adults in a human service setting.Preferred: Prior experience with harm reduction.EDUCATION:Required: Bachelors Degree in a related Behavioral Science field. BRIGHTVIEW HEALTH BENEFITS AND PERKS: 

  • PTO (Paid Time Off) 
  • Immediately vested and eligible in 401k program with employer match.  
  • Company sponsored ongoing training and certification opportunities. 
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
  • Tuition Reimbursement after 1 year in related field  

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. 


Ready to shape our future by bringing in top talent? Apply now and be a key player in our success! 



Skills Required

  • One year of experience working with adults in a human service setting
  • Bachelor’s degree in a related Behavioral Science field
  • Prior experience with harm reduction
  • Familiarity with HIPAA and 42 CFR Part 2
  • Familiarity with Microsoft Office, Outlook, Teams, and Word
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The Company
1,200 Employees
Year Founded: 2015

What We Do

BrightView Health is an outpatient addiction-treatment provider offering accessible, evidence-based care for substance use disorders. Its programs combine medication-assisted treatment, medical withdrawal management, individual and group counseling, relapse prevention, behavioral-health therapies, social support, and—in some centers—telehealth. The company emphasizes compassionate, judgment-free, patient-centered services, with same-day or next-day appointments, walk-ins, and insurance acceptance to help people begin recovery quickly and build lasting recovery in their communities.

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