Description
Tap Wall Guide
Oak and Stone Tap Wall Guides must have a passion for genuine hospitality and spreading joy by talking with guests and assisting them to ensure the best draft craft beer experience possible. The ideal candidate will be outgoing, engaging and motivated to assist guests. The ideal candidate should possess a passion for great craft beer. The successful candidate will also have excellent hospitality skills and the ability to multitask and maintain a smile while under pressure. This is a sales focused position.
Essential Functions
- Enthusiastically Greet guests as they enter or approach the tap wall
- Visit with guests and assist with starting tap wall tabs immediately upon arrival when on a wait
- Visit with guests and assist with starting tap wall tabs immediately upon being sat at a table
- Assist guests with the proper usage of the self pour system
- Assist guests in selecting a beer
- Assist servers and bartenders in explaining the tap wall and its many benefits, and in starting tap wall tabs for guests
- Change kegs and update the electronic systems that show our beer selections
- Clean and care for the tap wall, glassware and beer cooler
- Fill growlers for to-go beer sales
- May include other duties assigned by management
Compensation
The Tap Wall Guide position will be compensated with both an hourly pay rate and a sales based incentive.
Skills Required
- Passion for genuine hospitality
- Outgoing, engaging, and motivated personality
- Passion for craft beer
- Excellent hospitality and guest-service skills
- Ability to multitask and remain pleasant under pressure
- Sales-focused mindset (incentive-driven)
- Ability to assist guests with the self-pour system and start tap wall tabs
- Ability to change kegs and update electronic beer selection systems
- Ability to clean and care for the tap wall, glassware, and beer cooler
- Ability to fill growlers for to‑go sales
- Willingness to perform other duties as assigned and assist servers/bartenders
What We Do
Oak & Stone is a craft kitchen and tavern that serves masterfully made tavern fare, including artisan pizza, scratch-made wings, and handcrafted handhelds. They provide a laid-back casual atmosphere featuring a fully-loaded Tap Wall with beer, wine, cider, and cocktails, focusing on heartfelt hospitality and high-quality food for any occasion.
