TANK SALES ADMINISTRATOR
Rochester, NH – Full Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.
Why choose Eastern?
- Extensive benefits including 100% paid insurance options
- Matched 401(k) options
- Employee & family fuel discounts for your home
- State of the art Training Center
- 3.5 Weeks paid time off + 7 paid holidays
- Veteran’s Day paid holiday for active military and veterans
- Opportunity for growth
- Complimentary coffee, snacks, and Thanksgiving turkey
- Shortened summer hours – full pay, shorter days
- Wellness reimbursement (gym, exercise classes, and more)
- Tuition reimbursement
- Additional voluntary benefits
- Pet insurance
About this opportunity
This position is responsible for the coordination of tank sales, swaps, and purchases with competitors, managing customer rebate programs through associated organizations, and supporting the end-to-end sales pipeline.
What your role will look like
- Maintain a proficient working knowledge of Eastern’s customer service practices and ensure all customer service activities are handled in a timely, efficient, and appropriate manner, and in compliance with all company policies and procedures.
- Oversee the following Inside Sales functions:
- Prepare documents for data entry and complete data entry daily.
- Ensure all daily functions are completed accurately and timely.
- Accurately and promptly enter all tank swaps, sales, and purchases into the designated Excel spreadsheet.
- Submit purchase orders and approve invoices as needed.
- Accurately enter new customer information into JDE for all new installations.
- Collaborate with competitors to ensure smooth transitions for our customers.
- Maintain a proficient working knowledge of applicable application software modules.
- Assist with Customer Care calls as needed, including accurately and appropriately managing and responding to customer questions, concerns, and inquiries, based on the seasonal needs of the department.
What you’ll bring to this role
- Education: High school diploma or equivalent.
- Experience: Minimum five years relevant customer service experience.
- Ability to operate multi-line/function phone
- Intermediate proficiency in MS Office (Word, Excel, Outlook).
Apply now to heat up your career at Eastern!
Skills Required
- High school diploma or equivalent
- Minimum five years of relevant customer service experience
- Ability to operate a multi-line/function phone
- Intermediate proficiency in Microsoft Office, including Word, Excel, and Outlook
What We Do
Eastern Propane & Oil is a family-owned, full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. It provides around-the-clock delivery and service to residential and commercial customers, using delivery technology to support reliable fuel supply. The company helps customers make safe energy choices and provides commercial customers with propane-based energy solutions. Eastern is one of New England’s largest propane retailers.
