We’re looking for an exceptional TAM to join our growing global team at Mitiga.
Why Mitiga?
EDR protects the endpoint. Mitiga protects everything else, anticipating and disrupting active attacks across the modern stack and stopping them before they reach the business.
Mitiga is the leader in Zero-Impact Breach Prevention, delivered through Agentic Runtime Security for the modern infrastructure — cloud, SaaS, identity, and AI. By delivering the runtime detection and response that security teams already rely on for endpoints, extended to the infrastructure endpoint tools can’t see, Mitiga provides Zero-Impact Breach Prevention, in runtime.
Requirements
Who You Are:
Customer-Facing and Technically Fluent: 5+ years in Customer Success, Account Management, or hybrid technical roles within cybersecurity or SaaS companies.
Strategic and Operational: Able to think big-picture while managing the details of onboarding, enablement, and relationship success.
Experience working with Financial Services institutions
Technically Conversant: Comfortable overseeing deployments, integrations, and product configurations (hands-on not required).
Commercially Responsible: Experienced in managing renewals and identifying expansion opportunities.
Insight-Driven: Skilled in analyzing customer health, usage patterns, and identifying risk proactively.
Collaborative Leader: Works well across teams including Product, Sales, Investigations, and Engineering.
Some More Details and PerksFor this position, the estimated base salary is between $140k-$185k USD + variable with this being just one aspect of the overall compensation package. This will include bonus, equity grants, and generous benefits.
Benefits package including health insurance (medical, dental, vision), 401k plan with match, unlimited PTO, cell phone charges reimbursement, top-of-the-line equipment, and more
For more information, visit us at www.mitiga.io.
Mitiga is an equal opportunity employer, committed to diversity and inclusiveness and aim to attract, retain, and engage a diverse workforce. We consider all qualified applicants without regard to race, color, nationality, gender, gender identity, sexual orientation, religion, disability, age or any other characteristic protected by law.
Skills Required
- 5+ years in Customer Success, Account Management, or hybrid technical roles within cybersecurity or SaaS companies.
- Experience managing renewals and identifying expansion opportunities (commercial accountability).
- Comfort overseeing deployments, integrations, and product configurations (technical conversancy, hands-on not required).
- Skilled in analyzing customer health, usage patterns, and proactively identifying risk.
- Experience leading onboarding, enablement, and presenting QBRs and strategic engagements.
- Proficiency with AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or similar.
- Ability to collaborate across Product, Sales, Investigations, and Engineering teams.
What We Do
Mitiga’s cloud-oriented technology platform and its dynamic-readiness approach enable customers not only to rapidly complete the investigation, response, and recovery stages when a cloud security incident occurs, but also to increase their resiliency for a future attack. Mitiga Cloud Incident Response gets you back to business-as-usual right away. In the middle of an incident you need situational awareness, transparency in communications, and fast results. Mitiga provides quick and rapid recovery from any type of cyber breach. Mitiga Cloud Incident Readiness uses technology and services to build the cybersecurity resiliency of an organization. This prevents a breach from becoming a crisis, helping business continue as usual. During an active incident, subscribers to Mitiga Incident Readiness have unlimited active Incident Response.
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