Talent & Operations Manager

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
Senior level
Angel or VC Firm • Analytics • Financial Services
Interplay is a startup ecosystem where ideas scale.
The Role
Lead talent and operations functions including full-cycle recruiting, employee relations, onboarding/offboarding, HRIS recordkeeping, compliance with labor laws, performance management, benefits administration, office operations, vendor coordination, and planning/executing internal and external events. Leverage internal AI systems to streamline processes and support team development and culture.
Summary Generated by Built In

LOCATION

New York, NY, USA

Onsite 5 days a week (NoHo Office)

Total comp = base + bonus = 125k

JOB DESCRIPTION

We’re looking for a leader to take responsibility for developing a world-class team. This person will own our talent function. At Interplay, “talent” includes: 1) all things recruiting and HR, 2) supporting the existing team members in their personal development, 3) maintaining the office work environment, and 4) organizing key culture events for the team and external business affiliates.

We have a strong preference for candidates capable of leveraging our advanced internal AI systems to streamline recruiting, talent, office and event systems.

For the right person no task will be too big or too small; a typical day could include interviewing pedigreed CEO candidates, restocking the fridge and everything in between. At Interplay every activity is critical and completed with pride. Our success is the sum of all of the parts.

WHAT YOU’LL DO

  • Define talent and operational strategies and systems.

  • Lead relevant section of team meetings.

  • Oversee & customize relevant AI applications.

  • Manage full cycle recruiting process including but not limited to: sourcing candidates, reviewing resumes daily, conducting recruiter calls, assisting in scheduling interviews, compiling feedback and managing candidate communications.

  • Develop direct relationships with existing team members, providing them with operational and morale leadership.

  • Compile and help deliver feedback to team members.

  • Design and execute a seamless onboarding and offboarding experience, ensuring new hires are integrated into the culture and systems quickly, and departing employees exit smoothly.

  • Maintain and update employee records, contracts, and documentation within the HRIS (Human Resources Information System).

  • Own company compliance with local, state, and federal labor laws (e.g., EEO, FLSA, FMLA) and manage workplace safety guidelines.

  • Maintain and regularly update the Employee Handbook, ensuring company policies evolve alongside business needs and culture.

  • Formalize the performance management process, driving the schedule for annual or bi-annual reviews, goal-setting, and career development tracking.

  • Act as the primary point of contact for employee relations, providing a trusted, confidential space to resolve interpersonal conflicts or performance issues.

  • Support managing benefits administration, including annual open enrollment, healthcare plans, retirement options (401k), and wellness perks.

  • Own the daily office rhythm: supplies, mail/packages, guest experience, meeting room readiness, and general office organization.

  • Coordinate vendors and service providers (cleaning, repairs, internet/IT support, building management, etc).

  • Manage office inventory and purchasing; keep the office environment seamless.

  • Develop and maintain office guidelines and make it easy for people to follow them (signage, docs, quick training).

  • Manage and coordinate all events. These include:

    • Internal events for the team,

    • External Interplay hosted events, and

    • All events held at the office.

  • Event management tasks include:

    • Event coordination with internal and external parties,

    • Catering,

    • Scheduling,

    • RSVPs, and

    • Day of execution including set-up and breakdown.

PREFERRED SKILLS AND EXPERIENCE

  • 5+ years of recruiting experience.

  • Laugh (often).

  • Have a great attitude and are willing to get your hands dirty.

  • Have relevant work experience, preferable from other tech companies.

  • Are hyper-organized.

  • Have the ability to work well in an unstructured environment by creating systems.

WHO YOU ARE

  • A self starter and motivated to learn.

  • A problem solver and someone who’s not afraid to get their hands dirty.

  • A swiss army knife who can handle a multitude of different responsibilities.

  • You are organized.

  • You have experience managing timelines and are able to organize information into plans.

  • You have a creative mindset and can generate innovative ideas for events and marketing campaigns, always staying ahead of industry trends.

  • You are a proactive problem solver, capable of identifying potential issues and providing timely solutions.

  • You are a team player with excellent interpersonal skills, collaborating effectively with cross-functional teams and building strong relationships.

  • You are highly organized, capable of managing multiple priorities and deadlines while maintaining a high level of quality and professionalism.

  • You are tech-savvy and comfortable working with various software and tools related to marketing, event planning, content creation, and data management.

  • A person who gets things done, finds a way around walls and pursues excellence.

Skills Required

  • Manage full-cycle recruiting processes (sourcing, screening, scheduling, candidate communications)
  • Maintain and update employee records, contracts, and documentation within an HRIS
  • Knowledge of local, state, and federal labor laws (EEO, FLSA, FMLA) and compliance
  • Design and execute onboarding and offboarding experiences and formalize performance management processes
  • Manage benefits administration including open enrollment, healthcare plans, and 401(k)
  • Coordinate office operations, vendors, inventory, and daily office logistics
  • Manage and coordinate events (internal, external, and on-site), including catering and day-of execution
  • 5+ years of recruiting experience
  • Ability to leverage advanced internal AI systems and customize AI applications to streamline talent and operations
  • Highly organized, able to create systems in unstructured environments and manage multiple priorities
  • Strong interpersonal/employee relations skills and ability to handle confidential issues
  • Tech-savvy with comfort using software and tools for marketing, event planning, content creation, and data management
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The Company
HQ: New York, New York
38 Employees
Year Founded: 2012

What We Do

Interplay is a startup ecosystem where ideas scale. With five business lines, we support founders and innovation at every stage. Our venture capital arm invests in early stage software companies in North America. Our accelerator supports the growth of early stage startups through both investment capital and hands-on operational support. Our studio partners with CEOs to build companies from scratch. Our platform provides core operating services to entrepreneurs: accounting, marketing, legal, professional development and outsourcing. Our multi-family office provides members full-service portfolio and investment management in addition to advisory-services for estate planning, philanthropy, taxes, and more.

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