The Role
Own recruiting operations: manage ATS, scheduling, interview logistics, reporting, data hygiene, automation, and full-cycle recruiting for select roles. Improve workflows, use AI to increase leverage, and support onboarding and early-talent infrastructure.
Summary Generated by Built In
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
The Role
This is an opportunity to build and run the operational engine behind how Valence hires and scales. This role is the people orchestration, AI-first systems, data, and automation backbone that allows us to move quickly while maintaining a very high hiring bar. Every search runs through the talent ops systems, every interview touches this role and every data point that informs our hiring decisions lives here.
You will own the day-to-day mechanics of hiring: scheduling, interview logistics, ATS hygiene, reporting, workflow design all in a deeply AI-native way. You will ensure our hiring managers are prepared, our candidates have a high-quality experience, and our data is clean and usable. You will also recruit so you uniquely understand the systems you are building and refining. You will run searches, source proactively, inside a system you are constantly improving.
This role is the operational nerve centre of our hiring function. If this role works well, we hire faster, with higher signal, and with less friction - ultimately allowing us to hit our org-wide goals.
About Valence
We're the only B2B company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.
What You'll Do
- Own the operational backbone of hiring. Manage our ATS, interview workflows, scheduling infrastructure, and data hygiene so that every search runs cleanly and efficiently.
- Coordinate high-volume, high-quality interview processes with precision. Ensure candidates move quickly, hiring managers are prepared, feedback is collected on time, and nothing falls through the cracks.
- Build and maintain the data layer behind recruiting. Track pipeline health, time to hire, conversion rates, and hiring capacity. Prepare clear reporting for leadership and ensure hiring plans translate into execution.
- Identify friction in the hiring process and remove it. Simplify workflows, tighten handoffs, clarify ownership, and improve candidate communication.
- Use AI and automation to increase leverage across the talent lifecycle. Reduce manual coordination, improve sourcing signal, synthesize interview feedback, and streamline reporting.
- Turn ad hoc recruiting activity into structured, repeatable systems. Define SLAs with hiring managers. Document playbooks. Improve discipline as hiring volume increases.
- Own full-cycle recruiting for select roles, from sourcing through close, while continuously improving the system you are operating within.
- Support onboarding and early talent infrastructure so that strong hiring outcomes translate into strong retention and performance.
What We’re Looking For
- 2+ years of experience in recruiting, talent operations, or a high-growth environment where you were responsible for coordination, systems, and execution.
- AI-forward. You are a deeply AI-curious super-user. You already have stories on how you've used agents & code to amplify yourself.
- Operationally precise. You care about clean data, timely feedback, tight scheduling, and closing loops. You notice when something is off and fix it.
- Systems-oriented. You think in workflows, handoffs, ownership, and leverage. You enjoy improving how things run, not just executing inside them.
- Strong recruiter instincts. You can source and close high-quality candidates, not just move them through a process. You are confident working inside ATS systems, analytics dashboards, automation tools, and AI-enabled workflows.
- High ownership. When a role is open or a process is broken, you feel accountable for the outcome.
- Calm under intensity. You can manage high volume without sacrificing quality or candidate experience.
- Mission aligned. You are motivated to help build an AI-native company redefining how work operates.
What you'll get
- Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects
- Work alongside the executive team with transparency into strategy and decision-making
- Influence on direction through real-time customer feedback and market insights
- AI-First Operator
- Work directly with cutting-edge AI models and next-generation platforms
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
- Compensation
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
- Top-Performing Culture
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
Learn more about us and meet our team here
Location and Work Environment
This role is 3 days a week (Tues - Thursday) minimum in our office in Toronto (Spadina / Queen) OR in Tribeca (Canal / Broadway) Candidates must be comfortable working with colleagues in different time zones (US), and have valid travel documents to visit European countries as well as the US and Canada as needed.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].
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The Company
What We Do
Established in 2017, Valence is a client-driven, future-focused professional services firm offering digital strategy, design, and engineering services. We love technology and we love our clients – and the true power of technology is only realized when it empowers people to unlock the potential of business.
By hiring uniquely talented problem-solvers and consultants who are obsessed with client service, we can operate as pioneers of integrated technology solutions, helping every client to navigate their future and realize their vision.
Our promise is to bring harmony to your people, processes, and technology. Our people fuel our success and innovative technology is our promise. The right people can envision, design, and develop technology that is more than a tool. The right team can deliver truly transformative solutions that ignite opportunity.
We value trust, integrity, service, and empathy. We work with clients to share ideas, and challenge each other to think beyond what has been done before, with an always-on learning mindset.
From cloud enablement to cutting-edge, Valence operates across all stages of the digital transformation journey with integrated creative, consulting, and engineering services. We take pride in our ability to provide new perspectives and build solutions that result in operational efficiencies and improved user experiences.
