Talent Onboarding & Training Manager

Summary

The Talent Onboarding & Training Manager is responsible for the design, implementation, management, and continuous improvement of the onboarding experience for all Indigo Living associates. This role serves as the primary owner of the onboarding program and ensures every new team member receives a welcoming, engaging, and consistent introduction to the company, its culture, and their role.

Essential Functions

Onboarding

• Develop, implement, and manage a comprehensive onboarding program for all Indigo Living associates.
• Establish and manage onboarding standards, timelines, and milestones to ensure consistent experience across all communities and portfolios.
• Own and maintain onboarding materials, resources, schedules, and curriculum.
• Create and continuously improve onboarding processes that align with company culture, values, and operational expectations.
• Ensure onboarding experiences support both immediate job readiness and long-term associate engagement.
• Partner with property managers to create individualized onboarding plans for new associates.
• Serve as the primary point of contact for onboarding initiatives and new hire integration. Facilitate company orientation and onboarding sessions, both in-person and virtually.
• Develop meaningful touchpoints to support new associates during their transition into the organization.
• Partner closely with HR, Regional Managers, Property Managers, and support departments to ensure onboarding success.

Training & Other Programs

• Lead the execution of annual mandatory training programs, communicating requirements, and ensuring timely completion.
• Design and deliver training modules to support new employee readiness and role confidence.
• Manage LMS including new users, assigned learning plans, policies, and resources.
• Coordinate and review property mystery shops and partner with managers to identify coaching & development opportunities.
• Coordinate and support peer mentor programs.
• Other duties as assigned.

Qualifications

Education & Experience

• Associate's degree in business, accounting, or related field preferred; equivalent work experience may substitute for educational requirements.
• 1 year of multi-family housing experience required.
• Experience in onboarding, training, learning and development, or talent development preferred.
• Experience designing and implementing onboarding or training programs strongly preferred.

Skills

• Passion for creating exceptional employee experiences.
• Strong project management and program administration skills.
• Ability to build relationships and influence stakeholders across all levels of the organization.
• Strong organizational skills with attention to detail and follow-through.
• Ability to analyze data and make recommendations based on measurable outcomes.
• Effective problem-solving and continuous improvement mindset.
• Professional communication skills, both written and verbal.
• Ability to work independently while managing multiple priorities.

Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.