Join us at Miral Experiences!
Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.
We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.
Role Overview
Are you passionate about creating impactful learning experiences and helping people reach their full potential? Miral is seeking a Talent Development Lead to drive our learning and development strategy, empowering colleagues across our world-class attractions and experiences.
In this role, you will collaborate closely with HR Business Partners, business leaders, and key stakeholders to identify learning needs, design innovative development solutions, and deliver engaging learning experiences that support business objectives. You will play a key role in fostering a culture of continuous learning, growth, and excellence across the organization.
Key Responsibilities
Stakeholder Management
- Partner with HR Business Partners and business leaders to understand departmental and park-specific learning requirements.
- Build strong relationships with stakeholders through regular engagement, park visits, and special events.
- Ensure learning initiatives are aligned with business priorities and organizational goals.
Learning & Development
- Manage the end-to-end learning cycle, including:
- Learning Needs Analysis
- Program Design & Development
- Training Delivery & Facilitation
- Evaluation and Continuous Improvement
- Deliver engaging and impactful workshops focused on technical, knowledge-based, and soft-skill development for employees at all levels.
- Design and develop innovative online learning content using tools such as Articulate and VYond.
- Launch and manage learning solutions across platforms including Viva Engage, Loop, LMS, and Microsoft Teams.
- Maintain accurate learning records and support reporting requirements.
- Partner with the Talent Management team to support Individual Development Plan (IDP) implementation.
Supporting Talent Initiatives
- Support Miral's Emiratization strategy in collaboration with the Emiratization team.
- Contribute to internship programs, cross-training initiatives, and multiskilling projects.
What We're Looking For
Education
Essential
- Diploma or Bachelor's Degree in any field
Preferred
- Train the Trainer Certification (ATD / ISTD)
- Facilitation Certification (ATD) or Coaching Certification (ICF)
Experience
Essential
- Minimum 3 years of Learning & Development experience
- Strong background in training design, facilitation, and delivery
Preferred
Experience within Hospitality, Retail, Leisure, Attractions, or Theme Park industries
Skills & Knowledge
Essential
- Learning Needs Analysis
- ADDIE Methodology
- Program Design & Development
- Facilitation & Training Delivery
- Evaluation Models (Kirkpatrick, Phillips ROI, etc.)
- Learning Management Systems
- Stakeholder Management and Collaboration
- Microsoft Office Suite, Outlook, and Teams
- Excellent English communication skills
Preferred
- Oracle Learning Management System (LMS)
- Online content creation and authoring tools
- Video, graphic design, and digital learning development tools
Shape the Future With Us
At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.
From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.
We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.
Skills Required
- Diploma or Bachelor's Degree in any field
- Minimum 3 years of Learning & Development experience
- Training design, facilitation, and delivery experience
- Learning Needs Analysis (LNA)
- Experience with ADDIE methodology
- Program design and development skills
- Facilitation and training delivery skills
- Experience with evaluation models (Kirkpatrick, Phillips ROI)
- Experience with Learning Management Systems (LMS) and maintaining learning records
- Stakeholder management and collaboration skills
- Proficiency with Microsoft Office Suite, Outlook, and Microsoft Teams
- Excellent English communication skills
- Train the Trainer Certification (ATD / ISTD)
- Facilitation Certification (ATD) or Coaching Certification (ICF)
- Experience within Hospitality, Retail, Leisure, Attractions, or Theme Park industries
- Experience with Articulate and VYond (e-learning authoring/video tools)
- Experience with Viva Engage, Loop, online content creation and authoring tools, video/graphic design and digital learning development tools
- Experience with Oracle Learning Management System
What We Do
Yas Waterworld is a world-leading waterpark located on Yas Island, Abu Dhabi, UAE. Inspired by the UAE's rich pearl diving heritage, the park provides a unique themed experience and is home to over 40 exhilarating rides, slides, and attractions. It aims to provide families from across the globe with one-of-a-kind, fun-packed aquatic adventures and unforgettable memories.
