Location: On site at location listed in job posting.
Role Summary: We’re seeking an Instructor/Facilitator/Instructional Designer who specializes in helping new credit analysts and portfolio managers to build skills and knowledge. You’ll design and support impactful learning experiences to support the line of business.
The Talent Development Consultant partners with line of business leaders to design and deliver impactful learning solutions that drive performance, support organizational culture, and enable business outcomes. This role functions as an internal consultant, ensuring alignment between learning strategies and enterprise goals while maintaining a focus on measurable results.
Key Responsibilities
- Consult and collaborate with executive leaders to analyze how learning strategies support bottom-line results.
- Use influence and subject matter expertise to recommend best-fit learning solutions, including training plans and capability-building initiatives.
- Ensure alignment of learning solutions with strategy and culture.
- Manage role readiness and ongoing learning initiatives across assigned business units.
- Design, develop, and deliver learning experiences (e.g., job aids, facilitator/participant guides, presentations, in-person workshops, virtual instructor-led training, online modules).
- Facilitate training sessions and present with professionalism.
- Drive learner engagement and ensure completion through the Learning Management System (LMS).
- Evaluate learning experiences leveraging the Kirkpatrick Model (Levels 1–4) to measure effectiveness and business impact.
- Serve as a visible advocate for FirstPower Culture across the organization.
- Partner with the Talent Center of Excellence, including Talent Acquisition and Talent Development teams, to advance enterprise talent strategies.
- Exercise sound judgment in making job-related decisions, balancing enterprise standards with business needs.
Qualifications
- Education: Bachelor’s degree required (Human Resources, Business, Education, or related field).
- Experience: 2–4 years of progressive experience in talent development, organizational learning, or a related HR discipline.
Skills & Competencies:
- Strong consulting and facilitation skills.
- Ability to design and deliver learning solutions for diverse audiences.
- Proficiency with learning technologies and LMS platforms.
- Strong analytical skills to evaluate program effectiveness and ROI.
- Excellent communication, relationship management, and influencing skills.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor’s degree in Human Resources, Business, Education, or a related field
- 2–4 years of progressive experience in talent development, organizational learning, or a related HR discipline
- Strong consulting and facilitation skills
- Ability to design and deliver learning solutions for diverse audiences
- Proficiency with learning technologies and LMS platforms
- Strong analytical skills to evaluate program effectiveness and ROI
- Excellent communication, relationship management, and influencing skills
First Horizon Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.
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Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
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Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.
First Horizon Bank Insights
What We Do
When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.
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