Talent & Culture Manager

World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced health care technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.

Reporting to the VP of Operations, the Talent & Culture Manager is a data-driven role that manages many processes in the full employee life cycle: talent acquisition, onboarding, employee relations, payroll, benefits, training, and performance management.

• Lead employee relations investigations into all complaints as they arise.
• Oversee all training activities and assist with compliance initiatives for the organization.
• Support the Siemens partnership by ensuring all training requirements are met and managed via the Learn4U portal.
• Oversee the creation and implementation of various training activities with external partners to develop employees, such as sales, leadership, and negotiation skills training.
• Oversee the assignment of mandatory new hire compliance training in the Paycom Learning and Learn4U systems.
• Supervise the annual performance review process, including building out all review processes in Paycom, training employees and managers, and managing the annual goal creation process.
• Lead the creation of various presentations, such as the quarterly company-wide updates and Board presentations.
• Manage the annual Employee Engagement Survey, ensuring results are summarized and shared with leadership.
• Supervise employee engagement events, such as the annual company picnic, holiday lunches, and Bring Your Child to Work Day, in partnership with the T&C team.
• Partner with the VP of Operations on various projects, including policy creation and the implementation of new practices.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Act as a backup for payroll, benefits, and invoice processes as needed.
• Perform other duties as assigned.

• Demonstrated strong verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong team player who collaborates well with others.
• Detail-oriented with strong organizational skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong data analysis and problem-solving skills.
• Ability to prioritize tasks.
• Must act with integrity, professionalism, and confidentiality.
• Proficient in Microsoft Office Suite or related software, with strong expertise in Excel.
• Proficiency with, or the ability to quickly learn, the organization’s HRIS (Paycom) and training systems, including Learn4U.

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required (master’s preferred).
• 3–5+ years of human resources management experience is required.
• Payroll processing experience is required (Paycom knowledge is preferred).
• Knowledge of and experience handling employee relations matters is strongly desired.
• SHRM-CP certification is preferred.

• Hybrid work schedule
• Career Growth Opportunities 
• Training and Development
• 401k with company match
• Medical, Dental, Vision
• Paid Time Off
• Health Savings and Flexible Spending Account

This is a hybrid role, requiring office presence in our fabulous offices in South Miami, two to three days a week (at the company's sole discretion, and subject to change). Come join our collaborative and winning team in a family business that has become a business of families!