Company Overview
The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.
Position Summary
The HR Leave and Benefits Coordinator is responsible for administering employee leave programs and managing benefits enrollment and inquiries. This role ensures compliance with federal, provincial, and local regulations, as well as collective bargaining agreements across four unions. The coordinator provides empathetic and inclusive support to employees regarding their leave and benefits options.
Essential Functions
Leave Administration
- Coordinate and manage all types of employee leaves (e.g., FMLA, ADA, parental, medical, personal, union-specific leave provisions).
- Serve as the main point of contact for employees on leave-related matters.
- Ensure accurate documentation and tracking of leave requests.
- Communicate with managers, payroll, and union representatives to ensure proper leave coding and pay adjustments.
- Maintain compliance with applicable laws, internal policies, and collective agreements.
Benefits Administration
- Assist with benefits enrollment, changes, and terminations.
- Respond to employee inquiries regarding health, dental, vision, life insurance, disability, and retirement plans.
- Liaise with benefits providers and union benefit trusts to resolve issues.
- Support annual open enrollment processes.
- Maintain accurate benefits records and ensure timely updates in HRIS.
Compliance & Reporting
- Ensure compliance with federal and provincial regulations (e.g., FMLA, HIPAA, COBRA, ACA) and union contracts.
- Prepare and submit required reports and documentation.
- Stay current on changes in leave and benefits laws, union agreements, and best practices.
Employee Support
- Provide clear, empathetic communication to employees regarding their rights and options.
- Educate employees on available benefits and leave policies.
- Conduct benefits orientations for new hires.
- Collaborate with union representatives to ensure consistent and fair application of policies.
Hours
Monday – Friday
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (Preferred)
- 2+ years of experience in HR, with a focus on leave and benefits administration
- Experience working in a unionized environment (Preferred)
- Strong knowledge of FMLA, ADA, HIPAA, COBRA, and other relevant regulations
- Familiarity with collective bargaining agreements and union processes
- Excellent organizational and time management skills
- High attention to detail and accuracy
- Strong interpersonal and communication skills
- Proficiency in HRIS systems and Microsoft Office Suite
- Bilingual (Preferred)
- DayForce (HCM) (Preferred)
- Experience with Unions (Preferred)
The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V
Skills Required
- 2+ years of HR experience focused on leave and benefits administration
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Experience working in a unionized environment
- Knowledge of FMLA, ADA, HIPAA, COBRA, and related regulations
- Familiarity with collective bargaining agreements and union processes
- Proficiency with HRIS systems and Microsoft Office Suite
- Strong organizational, time management, interpersonal, communication, and attention-to-detail skills
- Bilingual ability
- Dayforce HCM experience
What We Do
The Child Center of NY is a nonprofit social-services organization serving children and families in New York City, particularly underserved communities. It provides early childhood education, behavioral-health and counseling services, health-home and integrated-care support, prevention and family support, youth development, residential services, and related innovation programs. Its mission is to strengthen children and families with skills, opportunities, and emotional support for healthy, successful lives.
