Talent and Culture Manager

Position Summary:

Working closely with the Director of Talent & Culture, the T&C  Manager will provide guidance and support to Management Team and employees,  lead and manage routine HR functions and build relationships, from onboarding to separation, with a goal of consistent application of policies and procedures, and improved employee satisfaction and retention.   The T&C Manager will also coordinate Labor Management grievances and ongoing application of Collective Bargaining Agreement for the four (4) unionized departments.

Core Responsibilities:

• Working closely with the Director of T&C and hiring managers, coordinates recruitment, staffing and onboarding of staff.
• Handles employment-related inquiries from applicants, employees and Management Team. 
• Facilitates training and development for team members.
• Works closely with teams, providing guidance as needed to improve work relationships, build morale, and increase productivity and retention.
• Identifies and determines potential causes of personnel problems.
• Conduct investigations to actively resolve employee relations issues and recommend appropriate outcomes aligned with museum policies and best practice
• Performs routine tasks required to administer and execute HR programs 
• Handles complex and/or sensitive matters  
• Continued review of  federal, state, and local employment laws and regulations, sharing best practices, recommending changes, and applying updates as needed.
• Assists Payroll Coordinator with processing general payroll; 
• Assists/leads HRIS training with new hires and managers 
• Lead special team projects as assigned.​​​​​​
• Run institution and department reports to support leaders and teams as needed
• Participates in Management Team,  All Staff and other cross functional meetings as needed. 

Labor Relations

• Coordinates labor relations activity including the facilitation of Labor Management meetings and providing support for disciplinary actions and grievances.
• Acts as primary contact for union representatives
• Processes payroll for union member’s dues, tips and commissions

Performs other related duties as required and assigned. 

Education & Experience

• • Bachelor's degree and three (3) years related Human Resources or reated experience OR Five (5) plus years progressive experience in the HR field, OR appropriate combination of education and applicable experience.  
  • Non-profit experience a plus
  • Experience working with unions helpful
  • HR Professional Certification (PHR/SHRM-CP or SPHR/SHRM-SCP) a plus 

Skills Abilities and Qualifications

• Ability to act with integrity, professionalism, and confidentiality.
• Demonstrated interpersonal, relationship building, negotiation, and conflict resolution skills.
• Excellent verbal and written communication skills.
• Ability to comprehend, interpret, and apply the appropriate sections of employment-related laws, regulations, guidelines, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong  organizational skills and attention to detail.
• Analytical and problem-solving skills helpful.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the institutions'  HRIS and talent management system (currently PayCom).