The US Talent Acquisition & Operations Manager will play a leading role in the Milltown Partners Talent Operations function, based in our New York office. This person will report into our Global Head of Talent Operations who is based in London. This person will drive our US talent acquisition operations for our San Francisco and New York teams as well as contribute to a high quality employee experience for all of our US colleagues. This role will suit someone who has talent acquisition experience, is proactive, resourceful and excited to contribute to the continued success of a scaling firm.
Responsibilities of the role
Deliver against US talent acquisition strategy
- Proactively source and recruit candidates for roles at every level of the business; managing advertisements, maximising our referral network and direct outreach
- Monitor, build and maintain hiring pipeline of potential candidates for anticipated growth
- Build and manage key external relationships: recruitment agencies, on-campus partners and third party platforms
- Manage and coordinate interview process through Lever (ATS): scheduling, preparing interviewers, conducting screening interviews and answering candidate questions
- Provide a high quality interview process experience to candidates and colleagues alike, seeking feedback and striking to make improvements
- Oversee collation of feedback and make informed recommendations to Head of Talent Operations and US leadership
- Ensure all activity accommodates and raises the bar on diversity amongst the pool of candidates: reviewing recruitment materials, identifying potential partner organisations, coordinating internal training, proactive candidate sourcing
- Use data and insights to improve the effectiveness of our talent acquisition: measuring interview quality, impact of budget deployment, understanding industry best practice
Support US talent operations execution
- Support Global People Director and US Finance Manager with ad-hoc projects and administrative tasks eg. L&D programme management, system management, employee paperwork, benefits administration
- Contributing to scalable operations processes through codifying processes, internal upskilling and knowledge sharing
- Act as a positive representative of Milltown Partners’ employer brand internally and externally.
Must-have requirements
- Minimum 2 years talent acquisition experience in a professional services firm, ideally corporate communications or public relations
- A fluent command of verbal and written English
- Ability to come into the office every Tuesday, Wednesday, Thursday between 845am - 6pm
- Successful applicants will need to have the right to work in the United States
Who we're looking for
- A highly motivated individual who is passionate about full-cycle recruitment
- A track record of recruitment within communications / public relations / marketing / media industries
- Desire to build and maintain third party relationships to support the recruitment process
- Commitment to inclusive and fair recruitment practises that encourage and support underrepresented talent
- Ability to use data to make informed recommendations
- An independent worker who can prioritise and adapt under pressure
- A desire to help build, and be part of, a scaling team across the US
- A proactive and entrepreneurial spirit to spot opportunities for improvement and cost-efficiency
- Calm confidence in the face of challenging or complex situations
- Excellent verbal and written communication skills
- Ability to operate with professionalism and discretion, and handle confidential or sensitive information with care.
What we offer in return
- Discretionary twice-yearly bonuses
- iPhone and
- 26 days of annual Paid Time Off (PTO) plus Public Holidays
- 4% match to 401k contribution
- Generous policy for new parents (for both mothers and fathers)
- Generous medical, dental and vision insurance options, including support for dependents
- $100 monthly commuter benefits
- Variety of team events, such as socials, external guest speakers and annual firm celebrations
- Selection of breakfast foods and snacks in the office, plus a weekly team lunch
- Variety of team events, such as socials, external guest speakers and annual firm celebrations
ABOUT US
Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. We are an Employee Ownership Trust which means that we’re fully independent and will remain so; the people who work here own the company and share in its success. We will continue to do what we've always done: take the long view, build a business aligned to our values, invest in our people and their development, and innovate to improve the quality of our advice by combining our deep sector-specific knowledge and research-driven approach.
Our clients are leaders in their field: groundbreaking technology companies and their founders; global businesses and their CEOs; prominent individuals and renowned institutions. Technology and innovation are at the heart of our business and problem-solving approach, and we root our strategies in data insights and research on the audiences that matter, messages that work, and communications channels that deliver.
DIVERSITY, EQUITY AND INCLUSION AT MILLTOWN PARTNERS
Creating a diverse, equitably and inclusive environment is core to our values, culture and success as an employee owned business. We want to empower everyone in the team to share their best thinking and ideas, feel valued and know they are having an impact and belong in the business, regardless of their background, age, gender, race, religion, ethnicity, sexual orientation or disability. We have an ambitious DEI programme managed by a global leadership team of volunteers with three global company commitments to: improve representation of minority groups, enhance everyone's sense of inclusion and support underrepresented communities through pro bono work. Underpinning these commitments is a focus on what it means to have a DEI culture and how to measure that in our approach to growth, attracting talent and the impact of our work for clients.
What We Do
Milltown Partners is a global advisory firm working with influential organisations and individuals on the communications and public policy challenges that define their reputations.
Our clients are leaders in their field: groundbreaking technology companies and their founders; global businesses and their CEOs; prominent individuals and renowned institutions. Technology and innovation are at the heart of our business and problem-solving approach, and we root our strategies in data insights and research on the audiences that matter, messages that work, and communications channels that deliver.
We work as one team to ensure our clients can draw on our collective experience. The advice of our teams in London, Brussels, Dublin, San Francisco and New York is informed by everyone from our accomplished analysts to the founding partners, including leaders who have joined us from respected advisory firms as well as senior positions at Google, WhatsApp, The Royal Household, Uber, the British Government, Airbnb, the Financial Times, Manchester United or the BBC.
By combining our breadth of experience, deep sector-specific knowledge and a research-driven approach, we help our clients analyse and solve their most important communications challenges.
We are an Employee Ownership Trust. The people that work here own the company and share in its success. We're fully independent and will remain so. That means we can continue to do what we've always done: take the long view, build a business aligned to our values, invest in our people and their development, and innovate to improve the quality of our advice.
