Talent Acquisition Manager, Hourly

Posted 15 Days Ago
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Plymouth Meeting, PA, USA
In-Office
128K-130K Annually
Senior level
Information Technology • Hospitality
The Role
Leads Towne’s hourly talent acquisition team, coaching recruiters and overseeing full-cycle recruiting across multiple markets. Partners with senior leaders on workforce planning, manages recruitment programs and budgets, develops local talent and community relationships, strengthens employer branding, analyzes recruiting metrics, and ensures compliant hiring practices. The role requires strategic leadership, recruiting expertise, cross-functional collaboration, and up to 20% travel.
Summary Generated by Built In
About Towne 

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. 

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SUMMARY
The Talent Acquisition Manager, Hourly leads Towne’s hourly recruiter team, turning strategic workforce planning into action across every market we serve. This role coaches and develops a team of Hourly Recruiters, sets the standard for how we build local relationships and partner with hiring managers, and ensures every market has the pipeline it needs to grow. It’s a role built on clarity and confidence: measurable hiring outcomes, warm and genuine partnerships, and a forward-looking approach that keeps Towne’s talent pipeline strong. From coaching a recruiter through their first big search to advising senior leaders on workforce strategy, this role turns everyday recruiting into Towne’s next WOW moment.Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $128,000 - $130,000.


Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.


Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.


Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.


ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.


  • Team Leadership & Development
  • Strategic Workforce Planning & Business Partnership
  • Recruitment Program Oversight
  • Local Market & Community Relationship Strategy
  • Employer Brand & Talent Marketing
  • Recruitment Analytics & Reporting
  • Cross-Functional Collaboration & Compliance


Descriptive Statement(s)

  • Team Leadership & Development (20% of time): Lead, coach and develop a team of Talent Acquisition Specialists, setting clear goals and providing ongoing feedback and professional growth opportunities.
  • Strategic Workforce Planning & Business Partnership (25% of time): Partner with senior hiring managers and regional or business leaders to translate long-range workforce needs into proactive recruitment strategy across assigned markets.
  • Recruitment Program Oversight (20% of time): Own end-to-end recruitment operations for assigned markets, ensuring specialists execute full-cycle recruiting that meets quality, time-to-fill and cost targets.
  • Local Market & Community Relationship Strategy (15% of time): Guide and expand the team’s local talent pipeline efforts, including community organizations, schools and workforce agencies, ensuring consistent, sustainable relationships across markets.
  • Employer Brand & Talent Marketing (8% of time): Champion Towne’s employer brand strategy, representing Towne at key community and industry events and overseeing the team’s participation in career fairs.
  • Recruitment Analytics & Reporting (7% of time): Analyze and report recruiting metrics and trends to leadership, using data to refine strategy and specialist performance.
  • Cross-Functional Collaboration & Compliance (5% of time): Partner with HR leadership, Operations and Legal to ensure compliant, consistent recruiting practices across the organization.

QUALIFICATIONS

Education:

  • Bachelor’s degree in Human Resources, Business Administration or a related field required; Master’s degree or equivalent advanced coursework preferred.

  • Equivalent combination of education, training and/or experience will be considered in lieu of a degree.

Required Licensure, Certification, etc.:

  • No specific licensure or certification is required for this role.

  • PHR, SHRM-CP, or SHRM-SCP certification is preferred, though not required.

Work Experience:

  • Minimum of 5 years of full-cycle recruiting experience, including at least 2 years in a recruiting leadership or supervisory capacity, ideally within hospitality, healthcare, commercial real estate or another multi-site service industry.

  • Proven track record managing a team of recruiters and building strategic relationships with senior business leaders across multiple markets.


Knowledge & Skills:

Proven leadership and coaching skills, with the ability to build, motivate and develop a team of Talent Acquisition Specialists while acting as a trusted strategic partner to senior business leaders.


  • Deep expertise building and scaling local talent networks and community or industry relationships across multiple markets.
  • Skilled at coaching and developing recruiters, with the ability to set goals, provide feedback and manage performance.
  • Strong executive-level communication and influencing skills; comfortable advising senior business leaders on workforce strategy.
  • Proficiency with applicant tracking systems (ATS), recruiting analytics tools and sourcing platforms such as LinkedIn Recruiter, Indeed and ZipRecruiter.
  • Experience managing recruiting budgets and vendor relationships, including agencies, job boards and sponsorships.
  • Working knowledge of employment law and compliance requirements, including EEO, ADA and FLSA.

SCOPE                                                                                                                               

 

Authority to Act:


Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.

 

Budget Responsibility:

The employee has control over a department(s) budget.



WORKING CONDITIONS & PHYSICAL DEMANDS                                                            

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.


Working Environment

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

  • Travel of up to 20% may be required.

Skills Required

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education, training, and experience
  • Minimum 5 years of full-cycle recruiting experience
  • At least 2 years in a recruiting leadership or supervisory capacity
  • Experience managing a team of recruiters
  • Experience building strategic relationships with senior business leaders across multiple markets
  • Leadership and coaching skills, including team development, goal setting, feedback, and performance management
  • Experience building and scaling local talent networks and community or industry relationships
  • Executive-level communication and influencing skills
  • Proficiency with applicant tracking systems, recruiting analytics tools, and sourcing platforms
  • Experience managing recruiting budgets and vendor relationships
  • Working knowledge of EEO, ADA, FLSA, employment law, and recruiting compliance requirements
  • Master’s degree or equivalent advanced coursework
  • PHR, SHRM-CP, or SHRM-SCP certification
  • Recruiting experience in hospitality, healthcare, commercial real estate, or another multi-site service industry
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The Company
HQ: Plymouth Meeting, PA
3,160 Employees
Year Founded: 1988

What We Do

Towne Park is a leader in hospitality solutions with over 14,000 associates, serving nearly 1,000 leading hotels and healthcare systems ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. Our commitment is to deliver the best team, the best service and the best solutions for our people, clients and customers. For more than 30 years, Towne Park has provided expert solutions including valet parking and self-parking management, door and bell services, concierge, transportation, greeter and patient transport – all with the goal of enhancing the customer experience. Our teams create a smile and brighten the days of millions of guests, patients and visitors at the locations we proudly serve. Towne Park's unique culture includes a collaborative, social environment that fosters high visibility and career progression. We believe in giving our team countless opportunities to learn and grow. Our track record of success and growth has resulted in several appearances on the Inc. 500|5000 List of the fastest-growing private companies. Consider joining Towne Park if you are committed to delivering a one of a kind service experience. Visit www.townepark.jobs to apply today! Towne Park is an Equal Opportunity Employer (EOE).

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