We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
As a Talent Acquisition Manager - Business Support you will lead hiring for roles critical to our customer experience and commercial growth. This role focuses on building robust, scalable recruitment processes that support sustained hiring demand while maintaining quality, consistency, and a strong candidate experience.
You will work closely with operational and commercial leaders to design and deliver hiring solutions that enable rapid team build-out and long-term workforce stability.
Your Responsibilities• Own end-to-end recruitment for Customer Care and Commercial Onboarding roles, from demand planning through to offer and onboarding
• Design and implement efficient, repeatable hiring processes that support ongoing and time-sensitive hiring needs
• Partner with hiring managers to define role requirements, success profiles, and selection criteria aligned to performance outcomes
• Build and maintain strong talent pipelines using proactive sourcing strategies, referrals, and external partners
• Drive structured screening, interviewing, and assessment approaches to ensure consistency and hiring quality
• Manage multiple roles simultaneously while meeting hiring timelines and business priorities
• Leverage data and ATS insights to monitor hiring progress, identify bottlenecks, and continuously improve delivery
• Ensure a professional, engaging, and well-communicated candidate experience at every stage
• Collaborate with People Operations on onboarding readiness, workforce planning, and process optimization
• Support employer branding initiatives that attract customer- and commercially-oriented talent
Experience
• 5+ years of Talent Acquisition experience, with a strong focus on large scale hiring recquirements
• Demonstrated experience building and managing structured hiring processes in fast-paced environments
• Experience supporting hiring for frontline, customer-facing, or operational teams
• Strong track record of partnering with operational and commercial leaders
Skills
• Process-oriented mindset with the ability to design efficient, scalable hiring workflows
• Strong screening and assessment skills for customer-facing and commercially driven roles
• Excellent stakeholder management and communication skills
• Ability to prioritise and manage multiple hiring streams simultaneously
• Data-driven approach to recruitment, with strong ATS and reporting capabilities
• Highly organised, execution-focused, and detail-oriented
• Comfortable operating in environments with evolving priorities and high hiring demand
• Proactive problem-solver who improves processes, not just fills roles
• Collaborative team player with a strong sense of ownership
• Passionate about building teams that deliver exceptional customer and commercial outcomes
All qualified individuals are encouraged to apply.
What We Do
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra and Farfetch as well as tens of thousands of SMEs. Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others. Tamara is headquartered in Riyadh, Saudi Arabia, with offices in the UAE, Egypt, Germany, and Vietnam.
