Talent Acquisition Lead - Product & Tech

ABOUT GREYLABS AI

GreyLabs AI builds enterprise-grade Voice AI systems for India’s BFSI ecosystem - powering high-volume, regulated use cases across collections, sales, servicing, and customer engagement.

We work with 40+ leading banks, NBFCs, fintechs, and insurers, solving real-world problems where performance, reliability, and data security are non-negotiable. Our systems operate at scale, handling millions of interactions across languages and customer contexts.

We’re a Series A company, scaling fast - deepening our product, expanding our footprint, and building long-term moats in AI-first workflows.

At GreyLabs, ownership is real. We value clear thinking, bias for action, and high craft standards. Teams move fast, operate with autonomy, and take ideas from concept to production.

Talent is a core lever for us - and hiring is treated as a strategic function, not a support role

WHAT THIS ROLE IS REALLY ABOUT

This is a hands-on Talent Partner role - you’ll drive outcomes end-to-end, staying close to the details while working directly with founders and stakeholders.

You will think alongside stakeholders, challenge them when needed, and bring structure, insight, and market intelligence into every hiring decision.

If you wait for perfect JDs and clear briefs - this role may feel uncomfortable.

If you figure it out, build pipelines from scratch, and close high-quality talent in ambiguity - you'll thrive here.

WHAT YOU WILL OWN

1. Tech & Product Hiring (Core)

• Own end-to-end hiring for Engineering (Backend, AI/ML, Data) and Product roles

• Drive high-impact, hard-to-close roles, with the ability to scale hiring when needed

• Ensure every hire raises the bar on capability, ownership, and culture

2. Talent Partnering

• Work closely with hiring managers to shape roles, not just execute them

• Push back when requirements are unclear, unrealistic, or misaligned with market

• Act as a thought partner - bringing talent insights, compensation benchmarks, and hiring strategy

3. AI & Niche Hiring

• Build strong pipelines for AI/ML engineers, data talent, and product thinkers

• Understand technical depth well enough to screen for quality, not just keywords

• Map talent from relevant ecosystems: startups, product companies, AI-first teams

4. Sourcing & Pipeline Building

• Build high-intent, high-quality pipelines through direct sourcing, referrals, and networks

• Create always-on talent benches for critical roles

• Go beyond job boards - use communities, outbound, and creative sourcing

• You’re comfortable spending a meaningful part of your time in sourcing - that’s where great hiring starts.

5. Hiring Execution & Velocity

• Own the full lifecycle: JD → sourcing → screening → coordination → offer → closure

• Drive fast, structured, and high-quality processes

• Maintain strong candidate experience, especially for senior and niche talent

6. Employer Brand & Culture

• Be the face of GreyLabs AI in the talent market

• Build credibility with candidates through clear storytelling and honest conversations

• Hire for high ownership, low ego, builder mindset - evaluate cultural fit actively

WHAT WE'RE LOOKING FOR

Experience

• 4-8 years in Talent Acquisition with strong focus on Tech and Product hiring

• Startup or high-growth company experience is mandatory

• Proven track record of closing strong candidates in competitive markets

Skills & Capability

• Strong sourcing and headhunting skills - LinkedIn is table stakes, you go beyond it

• Ability to assess technical/product talent with real depth

• Excellent stakeholder management with the confidence to challenge

• Strong negotiation and closing skills

• Comfort with ATS platforms (Kula) and pipeline data tracking

Mindset - This Matters Most

• Figure-it-out - You don't wait for clarity - you create it

• Hands-on approach: You like being close to the work - sourcing, conversations, and closures - not operating at a distance

• High ownership - You treat hiring goals like business goals

• Builder mindset - You create systems and pipelines, not just fill roles

• Structured thinking - You bring rigour to an otherwise chaotic process

• Bias for speed + quality - Fast without cutting corners on the standard of hire

WHY JOIN GREYLABS AI

• Work directly with leadership on mission-critical hiring

• Build teams in one of the fastest-growing AI categories globally

• High ownership, high visibility, and real impact from day one

• Opportunity to shape how hiring is done here - not just execute it

THE BAR WE'RE HIRING TO

We're looking for someone who spots strong talent before others do, influences hiring decisions with conviction, builds trust with both candidates and stakeholders, and raises the bar every single time.

We’re committed to creating a fair, respectful, and inclusive workplace. From hiring to growth opportunities, our decisions are based on merit, skills, and potential, never on gender, identity, background, or any other personal characteristic. Talent has no labels here, and everyone is welcome to grow and thrive with us.