TrustedHousesitters

Talent Acquisition Coordinator

Reposted 14 Days Ago

Hiring Remotely in United Kingdom

Remote

30K-35K Annually

Mid level

Pet • Travel

The Role

Coordinate recruitment processes, source candidates, schedule interviews, manage ATS, analyze hiring metrics, and support onboarding while ensuring a compliant hiring experience.

Summary Generated by Built In

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We’re on a mission to create a world where pet owners can travel with peace of mind , knowing their pets are in safe hands, while sitters enjoy unique homestays around the world.

Our vision is simple: to become the world’s most loved travel solution for pet people - and we’re making it a reality. With almost 250,000 members worldwide with the ambition of scaling to 1 Million, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community.

TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation’s Future Fifty, the UK’s leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world.

At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate always with the goal of strengthening our global community of pet lovers.

Now is an exciting time to join TrustedHousesitters where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you.

More about the role:

At TrustedHousesitters, we’re on a mission to enrich lives - for pets, their people, and the community of pet lovers who care for them. Our vision is to be the world’s most-loved travel solution for pet people, and right now we’re growing fast to make that happen. Every two minutes, a sit begins somewhere in the world. Our aspiration is to double that - one sit every single minute - and we know the right people in the right roles will get us there. That’s where you come in.

We’re looking for a Talent Acquisition Coordinator to join our People team on a 12-month fixed-term contract, helping us hire the talent that will deliver our ambitious growth goals, strengthen our member experience, and keep our culture thriving.

Responsibilities

Partnering with our Talent team to run smooth, efficient, and scalable hiring processes.
Sourcing and screening candidates across Product, Engineering, Marketing, Customer Support, and Data roles.
Keeping our hiring engine moving posting job ads, scheduling interviews, and managing complex diaries for senior stakeholders.
Delivering an exceptional candidate experience at every stage of the process, ensuring we’re known as a place people want to work.
Managing our ATS (Lever) and keeping recruitment data accurate, automated, and report-ready.
Producing key hiring metrics for leadership so we can track our progress toward ambitious growth and member success goals.
Help put together training material
Supporting onboarding to make sure every new hire feels welcome, equipped, and ready to contribute.
Protecting process quality by ensuring legal compliance and handling confidential information with care.

Requirements

3+ years experience in recruitment coordination, talent acquisition, or sourcing.
Skilled at finding and engaging talent on LinkedIn Recruiter and job boards.
Strong organisational skills with the ability to manage multiple priorities in a fast-moving environment.
Confident managing diaries for senior stakeholders and liaising at all levels.
Experience using ATS and HRIS systems (Lever and Zelt experience a plus).
Data-savvy able to pull, interpret, and present recruitment metrics.
Excellent communication skills, both written and verbal.
A natural team player who thrives in a high-growth, purpose-led business.

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.

Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

Top Skills

Ats

Hris

Lever

Linkedin Recruiter

Zelt

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The Company

Brighton

225 Employees

Year Founded: 2010

What We Do

TrustedHousesitters is a global marketplace that is disrupting both the pet care and travel industries. We connect a community of home and pet owners with sitters to solve a common two-sided problem - pet care and cost effective travel. Our business model means that customers join for one annual fee. After that, sits take place as a trust-based, money-free exchange that sees owners enjoy worry-free travel while our sitters enjoy the company of pets and unlock a world of unique accommodation.

We enjoy exceptional customer retention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate.

We also have more five star reviews on Trustpilot than any other pet care or travel company.

We’ve helped facilitate over 2m nights of pet sitting, with members in over 140 countries, saving them over £150m in accommodation and pet care costs to date.

We’re currently part of the Upscale 5.0 programme operated by Technation, the leading growth programme for the 30 most promising scale-ups in the country. We're on this programme because we pride ourselves on having a very strong focus on creating fabulous product experiences for our customers, taking them to market in an innovative way, and providing outstanding service.

We are transforming the pet care and travel landscape. We believe we offer the best solution and our team are united by our commitment to delivering an enriching experience for our customers and having a positive impact on the lives of their pets