Deadline to sign up is Noon on Wednesday, April 15, 2026
DESCRIPTION OF DUTIES: The primary responsibility of this position is to learn how to open and close tables and provide exceptional table games dealing and customer service to guests. Specific responsibilities that will be covered during training include, but are not limited to the following:
- Attending all mandatory training sessions
- Table Games Training will encompass:
- Responsible for understanding the importance of game protection, control and the integrity of table games.
- Maintains accurate and professional dealing of cards and cash or chip transactions at assigned table.
- Responsible for the count and verification of tables, start up chips and the count and verification of all cards.
- Maintains appearance and cleanliness of tables and table games area.
- Performs other duties as assigned.
POSITION RELATIONSHIPS:
- Internal: Occasional contact with associates at all levels within all departments of the organization.
- External: Continual contact with guests and visitors.
SUPERVISORY RESPONSIBILITIES: None
SUPERVISION RECEIVED: Receives training, direction, and supervision from the Table Games Supervisor or Table Games Manager on a daily basis.
EDUCATION: A High School education or equivalent is required.
EXPERIENCE: Six months dealer and/or customer service experience is preferred.
SKILLS AND REQUIREMENTS: Must possess excellent interpersonal, communication and problem solving skills. Must possess basic math and cash handling skills and have a customer focus. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary
WORKING ENVIRONMENT:
- Work Conditions: The majority of position responsibilities are performed on the gaming floor with exposure to differentials in temperature and air quality.
- Exposure to Hazards: May be exposed to situations where spills, wet floors or guest behaviors may create undesirable conditions.
- Physical Requirements: Must be able to walk, stand, bend or lift for extended periods of time.
BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Table Games Dealer trainee to perform in both a professional and personable manner. The manner in which the trainee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance.
OTHER: Must be able to work irregular hours, weekends, holidays and be available for call in to work on short notice. Must attend all mandatory meetings and participate in training and development sessions.
Skills Required
- High school education or equivalent
- Six months of dealer and/or customer service experience
- Excellent interpersonal, communication, and problem-solving skills
- Basic math and cash-handling skills
- Customer-focused approach
- Ability to maintain confidential and sensitive information with diplomacy and tact
- Professional demeanor in stressful situations
- Ability to walk, stand, bend, and lift for extended periods
- Ability to work irregular hours, weekends, and holidays
- Availability for call-in work on short notice
- Attendance at mandatory training sessions, meetings, and development sessions
What We Do
Lake of the Torches Resort Casino is a proudly Tribally owned and operated destination of the Lac du Flambeau Band of Lake Superior Chippewa Indians — and we are in the people business. Our team members and guests are the heartbeat of our property. Rooted in heritage and driven by hospitality, we deliver exceptional experiences through nearly 800 slot machines, exciting table games, a premier sportsbook partnership with DraftKings, multiple dining options, live entertainment, hotel accommodations, and flexible conference space. At Lake of the Torches, our people make the difference.
