We are seeking an experienced T24 Operations Lead with strong technical expertise and hands-on experience in managing Temenos T24 Core Banking systems within the UAE banking sector. The ideal candidate will lead the T24 operations team, ensure smooth day-to-day functioning, optimise system performance, and support mission-critical banking services.
Key Responsibilities- Lead daily operational activities for Temenos T24 core banking systems, ensuring high availability, stability, and performance.
- Act as the technical escalation point for complex T24 issues, coordinating with development, infrastructure, and vendor teams.
- Oversee end-of-day (EOD), end-of-month (EOM), and end-of-year processes, ensuring timely and error-free execution.
- Perform proactive system monitoring, health checks, and capacity planning to minimise downtime and incidents.
- Manage upgrades, patches, releases, and environment refreshes in collaboration with Temenos and internal IT teams.
- Work closely with business stakeholders to understand requirements and deliver operational support aligned with business objectives.
- Ensure adherence to UAE Central Bank regulations, audit guidelines, and internal compliance standards.
- Mentor and guide the T24 operations team, promoting best practices and operational excellence.
- 8+ years of overall experience, including 5+ years of hands-on T24 operations experience.
- Proven expertise in T24 technical modules, COB (Close of Business) management, performance tuning, and troubleshooting.
- Experience with T24 scripting, TAFC/TAFJ, OFS, and TAFJ architecture.
- Strong background in Unix/Linux environments, Oracle database administration, and integration technologies.
- Practical knowledge of deployment automation, job scheduling, and monitoring tools.
- Mandatory: Minimum 3+ years of experience in a UAE banking environment supporting Temenos T24 production systems.
- Strong analytical, communication, and stakeholder management skills.
- Temenos T24 certification or equivalent hands-on experience.
- Experience with Islamic banking modules, digital banking channels, and T24 local customisations.
- Exposure to DevOps practices and cloud-based deployments is an added advantage.
Top Skills
What We Do
Global Software Solutions Group Veracious product line is a series of robust banking platforms that provide core banking, payment systems, custom process automation, and document management solutions for banks and financial institutions in Middle East & Africa. This cutting-edge product line features the Veracious Payments Hub, Digital Banking and the DMS, all built on the Torus Lowcode development platform software.
Global Software Solutions Group is a software solutions provider that aims to solve mission-critical problems that financial institutions face today. Our software solutions bring together our Low Code platform, the payments product line and customized service offerings to solve mission-critical statements in core banking, payments, process automation, and document management. The Payments Hub is GSS's flagship product.