The Role
Manage and maintain corporate IT infrastructure, including hardware, software, voice, data, imaging, licensing, user access, and system availability. Provide technical support, troubleshooting, equipment installation, and user setup assistance. Maintain SharePoint and support Active Directory and Exchange environments. Assist with LAN security, backups, systems analysis, and infrastructure development while serving as backup to the Senior Systems Administrator.
Summary Generated by Built In
Systems Support Analyst
Come Put your Experience to Use and Work with Great People!
The Systems Support Analyst is responsible for managing information systems and information technology initiatives as assigned.
QualificationsRequired Experience
- Associate’s degree in a related field
- Two years of experience with information technology infrastructure development or an acceptable combination of education and experience
- A+, Network+, Security+ preferred
- Implement and maintain corporate infrastructure, including hardware, software, voice, data, imaging and licensing, assuring continuous systems availability
- Assist with LAN security to ensure compliance with HIPAA and funder requirements
- Complete user setups including hardware, software and systems access, providing technical support and troubleshooting as required
- Maintain and enhance the Share point system
- Utilize systems analysis tools, techniques and procedures, including consulting with users, to determine hardware, software or system function specifications
- Exceptional knowledge of information technology infrastructure development, standards and protocols
- Exceptional knowledge of information technology security and backup standards
- Excellent ability to troubleshoot systems and provide technical assistance
- In-depth understanding of data systems development
- Provide backup to the Senior System administrator
- Good understanding of CFBHN’s Active Directory, SharePoint, Exchange
- Support the user technical experience (PC’s Phones, applications, etc.)
- Maintain/ recommend/ install/ user equipment and software
- Support the other functional areas of CFBHN
- Ability to manage multiple tasks and prioritize to meet deadlines
- Knowledge of Microsoft Office suite as applicable to the position
- Ability to travel as required by the position
We offer:
- Health & dental (100% paid for employee)
- Vision benefits (deeply discounted pricing)
- Hybrid role - Predominately work from home
- Life Insurance ($10,000 policy, 100% paid)
- 401k and Roth (after 90 days)
- Matching up to 4%
- AD&D policy (100% employer paid)
- Telehealth at no cost
- AFLAC available
- 12 paid vacation days, 12 paid sick days
- Two paid personal days and one paid volunteer day
- Nine paid holidays
- Employee assistance program
- And more great benefits!
Send your resume now!
Skills Required
- Associate's degree in a related field
- Two years of experience with information technology infrastructure development, or an acceptable combination of education and experience
- CompTIA A+ certification
- CompTIA Network+ certification
- CompTIA Security+ certification
- Knowledge of information technology infrastructure development, standards, and protocols
- Knowledge of information technology security and backup standards
- Ability to troubleshoot systems and provide technical assistance
- Understanding of data systems development
- Understanding of Active Directory, SharePoint, and Exchange
- Ability to manage multiple tasks and prioritize deadlines
- Knowledge of Microsoft Office Suite
- Ability to travel as required by the position
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The Company
What We Do
Central Florida Behavioral Health Network, Inc. (CFBHN) is a not-for-profit 501(c)(3) community services network dedicated to providing a full array of publically funded mental health and substance use services, aiming for whole health and wellness.
