The Systems & Infrastructure Administrator I is an entry level position on the Systems Engineering team. The candidate should have a solid understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking, and security with thorough knowledge regarding the OSI Model. The candidate will require developed troubleshooting skills and the ability to collaborate within a team environment to successfully complete technical tasks.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Provides Tier I support for all infrastructure components.
Monitors ticketing queue and escalates tickets as required
Support of the VSI environment
Assess emerging industry trends; anticipate and develop strategic solutions
Manages data collection, reporting, and trending for critical devices and components
Participates in the technical implementation of projects and initiatives
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements
Bachelor’s Degree required.
Experience Requirements:
0-3 years of relevant experience required.
License/Certification/Registration Requirements:
Entry level certification required within one year of employment such as Red Hat Certified System Administrator or Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure
Knowledge/Skills/Abilities Required:
Experience configuring, maintaining and troubleshooting server and client Operating systems, storage devices and applications.
Understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking and security.
Thorough knowledge regarding the OSI Model
Ability to solve/troubleshoot moderate to complex problems
Ability to collaborate within a team environment
Skills Required
- Bachelor’s degree
- 0–3 years of relevant experience
- Obtain an entry-level certification within one year, such as Red Hat Certified System Administrator or AZ-800
- Experience configuring, maintaining, and troubleshooting server and client operating systems, storage devices, and applications
- Understanding of operating systems, Active Directory, storage devices, networking, and security
- Thorough knowledge of the OSI Model
- Ability to troubleshoot moderate to complex problems
- Ability to collaborate within a team environment
What We Do
OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center and Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.
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