Systems Engineer

Reposted 2 Days Ago
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Harrisburg, PA, USA
In-Office
3-4 Annually
Mid level
Information Technology
The Role
The Systems Engineer designs, supports, maintains, and evaluates networking and server systems, ensuring requirements are met and incidents are managed effectively.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

  1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
  2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
  3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
  4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
  5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
  6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
  7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Under general direction; designs, supports, maintains, and evaluates computer networking and server systems as Emerging Systems Engineer for Team A at The Server Farm.

This position is responsible for but not limited to the following:

  • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
  • Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and elevate incidents within defined timeframes
  • Test all changes to networks, hardware, software, and hosted applications
  • Deploy application code through development lifecycle in coordination with development teams
  • Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
  • Work with various vendors and service providers to ensure productive environment
  • Resolve issues and prepare status reviews and reports
  • Professionally represent the infrastructure team as a technical consultant on projects.
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Interact and coordinate with vendors, suppliers, distributors and contract consultants
  • Maintain a good working knowledge of current infrastructure and future trends
  • Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract
  • Determines server sizing and configuration, printer configuration, bandwidth analysis and capacity planning.
  • Assists in the development of configuration standards.
  • Installs/configures servers and server software/drivers.
  • Monitors the availability of updates/upgrades to all server hardware, tests and installs updates/upgrades.
  • Performs Network Management functions using various management and monitoring tools available including sophisticated network management systems.
  • Develops procedures and scripts for Service Desk.
  • Employs Remedy software to report calls and call clearance and change management activities
  • Places service calls for servers and network equipment.
  • Proactively plans for business continuity and disaster avoidance.
  • Creates/updates disaster recovery plans.
  • Participates in disaster recovery drills.
  • Provide all required information to assure a complete and accurate equipment inventory.
  • Unpack/pack computer equipment.
  • Perform related duties as required.

Competencies and Experience:

  • Solid technical background in a client/server environment including infrastructure networks, hardware, software and telecommunications
  • Good knowledge of security as it relates to network and server infrastructure
  • Experience using automated monitoring tools
  • Ability to identify incident trends in order to elevate incidents in accordance with standard protocols
  • Able to gather relevant information systematically to troubleshoot and resolve issues
  • Ability to analyze network packet captures
  • Experience with distributed web application hosting
  • Experience with Microsoft clustering technologies
  • Experience with multi domain Active Directory forests
  • Ability to work in a team environment
  • Good analytical, problem solving and decision making skills
  • Good attention to detail, testing and documentation
  • Knowledge of ITIL and industry best practices
  • Strong virtualization experience using VMWare vSphere
  • Ability to maintain good working relationships with third party service providers and vendors
  • Strong oral and written communication skills

Qualifications

  • Minimum of a Bachelor’s degree in computer science or related field or equivalent as well as a minimum of 3 years’ experience or Associates degree in computer science or related field and 4 years’ experience.
  • Certifications: MCSE required.
  • Specific knowledge required in the following areas:
  • Microsoft Server Operating Systems, MS IIS, VMware vSphere
  • In-depth knowledge of PC operations, printer operations, file server operations, print server operations, and network operations.
  • Strong knowledge of Windows and Windows products, personal computer software set up and installation, PC connectivity products and PC hardware connectivity.
  • Strong knowledge of enterprise architecture technologies including load balancing, DNS and certificates
  • Working knowledge of Microsoft Office products (Word, Excel, Powerpoint, Access, Visio)
  • Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines and a willingness to work off hours as the need arises in support of changes to the LANs and WANs.
  • Effective verbal communication skills are required to work with all levels of the organization including management, vendors, and various personnel. Effective writing skills are required in order to document work performed.
  • Superior interpersonal and customer service skills required including ability to work effectively in a team environment. High level of proficiency in effective problem solving required.

Working Conditions

Weekend, shift work, holiday, on-call, and overtime may be required.

Work may require lifting equipment/supplies

Skill Matrix:

Microsoft Windows Server Operating Systems

Microsoft IIS

Microsoft SQL Server

Microsoft .NET

Microsoft Clustering Technologies

Active Directory

Network Security

VMWare vSphere

DNS

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's degree in computer science or related field or equivalent experience
  • Minimum of 3 years' experience
  • MCSE certification
  • Strong experience with Microsoft Windows Server Operating Systems, MS IIS, VMware vSphere
  • Good knowledge of security practices as they relate to networking
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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