Systems Engineer

Posted Yesterday
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Ankeny, IA, USA
In-Office
Senior level
Food
The Role
Administers, implements, supports, and troubleshoots Microsoft server infrastructure, Azure, Active Directory, Exchange, Systems Center, SQL, VMware, applications, datacenter systems, production equipment, and peripherals. Maintains technical documentation, supports enterprise platforms, assists with IT projects, escalates service issues, and partners with internal teams and vendors. Overnight travel may be required for projects.
Summary Generated by Built In
The IT Systems Engineer position is primarily responsible for the administration, implementation and maintenance of the Mom’s Meals applications, infrastructure and datacenter. Mom’s Meals is seeking an experienced and motivated Systems Engineer that has vast knowledge of various applications, peripherals, hardware, VMware and Microsoft/Windows environments.  

At this time, we are NOT considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

-PTO, holiday pay and holiday of choice

-401(k) match

-Life insurance

-Short-term disability

-Health, dental and vision insurance

-Maternity/paternity leave

-Health savings account (HSA)

-Flex spending accounts (FSA) – health and dependent

Position Responsibilities may include, but not limited to

    • Implement, support, and troubleshoot Microsoft server-based infrastructure
    • Administer Active Directory, Group Policy, Exchange, Systems Center, SQL and other server applications
    • Provide and maintain architectural logical and physical documentation
    • Assist with or delegate duties to other team members with implementation and project tasks
    • Serve as an engineer and champion for various application platforms, enterprise applications/platforms
    • Promote a positive image of the IT team to other business units and vendors
    • Escalate service or project issues that cannot be completed within agreed service levels
    • Assist and support other teams inside of IT and other departments when needed

Required Skills and Experience

  • Associate's degree in IT related field or equivalent experience
  • Minimum 7 years' hands-on professional experience working with Microsoft, Azure, and various other technologies
  • Ability to identify and address customer business needs
  • Windows / Microsoft 365 Administration experience
  • Extensive knowledge of Windows desktop support
  • Experience supporting production equipment such as scan guns, label printers and other peripherals as specified for production requirements
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
  • Strong application & server diagnostic and troubleshooting skill set
  • Strong verbal and written communication skills
  • Must be open to change and supporting changes within a fast-paced environment
  • Ability to offer expertise as requested by Management in order to support growth and industry changes
  • Ability to partner well with all levels of business organizations both internally and with vendors
  • Self-motivated with the ability to work in a fast-moving environment; must be able to work with minimal supervision and/or direction
  • Excellent customer service skills
  • Ability to work in a team and communicate effectively
  • Travel may be required as needed for overnight projects

Preferred Skills and Experience

    • Bachelor’s degree in IT related field
    • Knowledge of Mobile Device Management
    • Knowledge of Health Care and other regulations 
    • Certifications: MCSE/MCSA, CCNA/CCNP, AZ-104 or other

Physical Requirements

    • Repetitive motions that include the wrists, hands and/or fingers
    • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
    • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. Qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, or veteran status.

Skills Required

  • Associate's degree in an IT-related field or equivalent experience
  • At least 7 years of hands-on professional experience with Microsoft, Azure, and related technologies
  • Windows and Microsoft 365 administration experience
  • Extensive Windows desktop support experience
  • Experience supporting production equipment such as scan guns, label printers, and other peripherals
  • Strong application and server diagnostic and troubleshooting skills
  • Strong verbal and written communication skills
  • Ability to work independently with minimal supervision in a fast-paced environment
  • Ability to partner with internal business teams and vendors
  • Excellent customer service and teamwork skills
  • Bachelor's degree in an IT-related field
  • Knowledge of Mobile Device Management
  • Knowledge of healthcare and other regulations
  • MCSE, MCSA, CCNA, CCNP, AZ-104, or other relevant certification
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The Company
HQ: Ankeny, IA
793 Employees
Year Founded: 1999

What We Do

Mom’s Meals is a leading national provider of nutrition solutions and home-delivered meals. Our mission is to help patients and seniors get the nutrition they need to maintain independence while: - Managing chronic health conditions - Living with disabilities or limited mobility - Lacking the desire or energy to prepare and cook healthy meals Healthcare Focus: We partner with health insurance companies, managed care organizations and federal and state supported programs to provide nutrition solutions for their client populations suffering from serious chronic diseases. We are a leading nutrition supplier for Medicaid Waiver and offer programs for Medicare Advantage and Dual Eligible beneficiaries. Our personalized selection of meals aid in the recuperation process post hospitalization, improve patient outcomes and reduce costly readmissions. Specialty health-condition menus support dietary requirements for major chronic diseases impacted by nutrition: Heart Disease, Diabetes, and Renal Disease. Additional menus include Gluten-free and Vegetarian options. Our large selection of meals appeal to a variety of individual tastes and are designed by Registered Dietitians, prepared with fresh ingredients by Chefs in USDA-inspected kitchens and distributed across 48 U.S. states to individuals’ homes or congregate sites. Mom’s Meals is part of PurFoods LLC, a privately held and family owned/operated company based in Iowa.

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