Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
- Troubleshoot and Resolve Infrastructure issues that are escalated via tickets/service requests.
- Build, deploy and support clients, servers and associated peripherals in the production environment.
- Create and maintain troubleshooting documentation.
- Enforce strict configuration policies for all related infrastructure products.
- Support software applications related to infrastructure products.
- BS in Computer Science, Information Technology or related discipline
- Experience with Windows Operating System for both clients and servers, Networking, Linux, NAS, SAN.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- BS in Computer Science, Information Technology or related discipline
- Experience with Windows Operating System for clients and servers
- Experience with Linux
- Experience with Networking
- Experience with NAS and SAN storage technologies
- Ability to troubleshoot and resolve infrastructure issues and create/maintain troubleshooting documentation
What We Do
We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX). Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals. We believe technology can revolutionize a company and innovation is essential to foster development and competitiveness. We also value new ideas and the power of an open mind, so we recognize every talent is essential to the quality of our projects and especially to our progress
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