Systems Engineer, Level 3

Reposted 18 Days Ago
Be an Early Applicant
Portsmouth, NH, USA
In-Office
Expert/Leader
Pharmaceutical
At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization.
The Role
The Systems Engineer will provide infrastructure support, maintain system integrity, troubleshoot technical issues, and participate in operations-related documentation and change control processes.
Summary Generated by Built In

 

System Engineer, Level 3

Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed.

The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs.

What you will get:

  • An agile career and dynamic working culture.

  • An inclusive and ethical workplace.

  • Competitive salary and performance-based bonuses

  • 401(k) matching plan.

  • Competitive compensation programs that reward high performance.

  • Comprehensive medical, dental, and vision insurance.

Access to our full list of global benefits: https://www.lonza.com/careers/benefits

What you will do:

  • Administer, monitor, and maintain manufacturing execution systems using Emerson Syncade (or equivalent such as Lonza MODA-ES and RockwellPharma Suite) including application servers, web servers, system interfaces, and other integration points.
  • Support batch record execution, electronic work instructions, and material tracking performance within the MES environments.
  • Coordinate MES patching, upgrades, and system validation testing in accordance with change control procedures.
  • Serve as primary technical point of contact for MES-related system incidents, working closely with production, automation engineering teams, and quality to minimize downtime.
  • Support connectivity between MES, DCS, analytical systems, and PLC platforms (Rockwell/Allen, Siemens) via Kepware, OPC Router, or similar middleware.
  • Troubleshoot data flow, perform ad-hoc queries, manage vendor tickets, lead root cause analysis, and provide 24/7 on-call support.
  • Maintain IT and regulatory compliance, update system documentation, and collaborate on site and global projects.

What we are looking for:

  • Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent practical experience with minimum of 3-5 years of experience in systems administration or network engineering.
  • 3+ years of experience administering Windows Server environments, Active Directory, and SQL Server.
  • A strong proficiency in Microsoft Windows Server administration, including hands-on experience with Active Directory and related Windows services and an understanding of virtualization technologies such as VMware or HyperV.
  • Experience administering platforms like Emerson Syncade and data historians like OSIsoft PI.
  • Proficiency in PowerShell and Visual Basic for automation and troubleshooting. Knowledge of Kepware, FactoryTalk, OPC Router, and DCOM/OPC configurations.
  • Background in validated GxP environments, change control, and relevant technical certifications.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.

Skills Required

  • Bachelor's of Science or Equivalent Experience in Computer Science, IT or Engineering Discipline
  • 10+ years of experience with IT principles in high availability production and laboratory systems
  • Experience using and troubleshooting Syncade
  • Experience in developing documentation for networks and information systems
  • Proficient with Unix, Windows, and Linux operating systems
  • Skilled in SQL Server (2005/2022), VBScript, .NET, and SQL programming
  • Experience with deployment and recovery applications like Symantec Ghost, Acronis, Backup Exec, and Veeam
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The Company
HQ: Basel
Year Founded: 1897

What We Do

At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization. Our community of 16,000 talented employees work across a global network of more than 30 sites to deliver for our customers across the pharma, biotech and nutrition markets.

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