Description:
Solutions³ LLC is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident—helping protect America's digital infrastructure when it matters most.
Solutions³ LLC is seeking an experienced and technically proficient Cloud Operations Manager to lead the end-to-end management of Bespin cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments.
Eligibility:
- Must be a US Citizen
- Must have an active Secret clearance with the ability to obtain a TS/SCI
- Must be able to obtain DHS Suitability prior to starting employment
- 8+ years of directly relevant experience in cloud operations or infrastructure management
- Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
- Manage decommissioning and secure termination of engagement kits following data archival confirmation
- Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
- Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
- Lead incident response and troubleshooting efforts for cloud infrastructure issues
- Manage resource allocation, scaling operations to match engagement requirements
- Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
- Oversee software license management and coordinate hardware shipments when required
- Develop and implement continuous improvement initiatives for cloud operations
- Serve as primary liaison between technical teams and government stakeholders
- 3+ years of management or team leadership experience
- Expert knowledge of AWS cloud services and architecture
- Strong understanding of cybersecurity principles and incident response operations
- Experience managing 24/7 operational environments
- Excellent communication skills with ability to brief senior leadership
- Demonstrated ability to work under pressure and meet critical deadlines
- Experience supporting federal government programs
- Background in cybersecurity operations or threat hunting
- Experience with DevOps methodologies and tools
- AWS Certified Solutions Architect or similar cloud certification
- Project Management Professional (PMP)
Skills Required
- US Citizen
- Active Secret security clearance
- Ability to obtain Top Secret/SCI
- Must be able to obtain DHS Suitability prior to start
- 8+ years of directly relevant experience in cloud operations or infrastructure management
- 3+ years of management or team leadership experience
- Expert knowledge of AWS cloud services and architecture
- Strong understanding of cybersecurity principles and incident response operations
- Experience managing 24/7 operational environments
- Ensure compliance with security protocols including TLS 1.2/1.3 and hardened cloud configurations
- Excellent communication skills and ability to brief senior leadership
- Bachelor's degree in Computer Science, Information Technology, or related technical field OR 10+ years relevant experience and High School Diploma
- Ability to work under pressure and meet critical deadlines
- Experience supporting federal government programs
- Background in cybersecurity operations or threat hunting
- Experience with DevOps methodologies and tools
- AWS Certified Solutions Architect or similar cloud certification
- Project Management Professional (PMP)
What We Do
Who We Are: Solutions³ is an award-winning consulting and training organization, providing full lifecycle IT Management solutions built on industry best practices. Our complete solution includes innovation, thought leadership, and market-leading applications, implemented by a highly qualified team. This collaborative methodology results in projects that are clearly defined and understood, and support our clients’ business objectives. What We Do: Solutions³ focuses on the architecture, implementation, and training of each solution we provide. Our unique training, led by instructors who are also practitioners, brings valuable experience into the classroom. Our three-dimensional approach of people, process, and technology, combined with partner expertise, ensures that all aspects of the solution function effectively. We provide custom training to equip people with the knowledge and hands-on experience to manage their IT solutions, we enable business improvement with ITIL-based processes and best-of-breed technology, and our strong partner ecosystem allows us to address a broader range of IT needs. Within our expertise areas, we provide assessments, component design, implementation plans, test plans, application deployment and integration, process and policy definition, knowledge transfer, custom end-user training, and ongoing operation and maintenance. These expertise areas include: - Cybersecurity Training & Governance - IT Service Management (Service Desk & ITIL®) - IT Operations Management - Critical Notification Systems - Project Management - Staff Augmentation
