Overview

With supervision, this person is responsible for designing, organizing, modifying, and

supporting complex technical infrastructures in our computer environment. This person has expertise in Microsoft Server technologies, Microsoft SQL Server, virtualization, SAN storage, replication and backup technologies, upgrades/applying patches, and troubleshooting and documenting best practices. In addition, this position promotes high standards in regards to effective departmental and customer service.

Talent Pool: Corporate Services/Professional

Responsibilities

Provide ongoing system support including participation in on-call coverage for off hours.

Works with user community (including departments and project teams) in analyzing, documenting, identifying, designing and providing technical solutions.

Monitors, maintains and supports existing computer systems and infrastructure to help maximize uptime and availability. Analyzes, defines and evaluates product system problems and implements necessary solutions. Researches, tests and documents all system changes, updates and enhancements to ensure system integrity and stability.

Implements scheduled projects as assigned. Assists in definition, selection, implementation associated with system projects. Communicates project status to appropriate personnel that could impact the scope, delivery, timeliness or effectiveness of system projects.

Serves as subject matter expert in one or more technical areas. Promotes effective use of hardware and software.

Talent Pool: Corporate Services/Professional

Qualifications

EDUCATION:Required:

Bachelor's degree preferred with 3 years? experience in relevant field, or

Associate's degree with 8 years' experience in relevant field, or

High school diploma with 13 years' experience in relevant fi

Preferred:

Bachelor?s degree in computer science, programming, analytics or other technical field.

EXPERIENCE:Required:

3 years of network and/or system architecture, data integration, or system programming experience in an information systems environment is required

Preferred:

Healthcare experience preferred.

Previous experience in one of the following: CISCO products, SAN storage administration, datacenter and operating systems administration, or backup management.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIRED

Drivers License | Valid Drivers License

PREFERRED

MSCE or certification relevant to role