We feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:
- A positive mental attitude that helps us to be a leader in the industry
- A commitment to building strong relationships, both inside and outside the organization
- A desire to learn, grow, and contribute to moving our strategy forward
- A need to create and to innovate
Employment Type: Regular Full-time
Shift: 1st Shift
Work Status: On-site
Position Summary
The strategic mission of this role is to serve as a pivotal bridge between engineering, field operations/project development, new product development and systems engineering, leveraging specialized expertise to deliver optimal results. Through continuous learning and application of critical engineering skills, this role crafts innovative solutions, enhances operational efficiency, and drives business growth. The Systems Application Engineer is the department’s lead on Taco Comfort Solutions complex product/system application offerings and develops processes to optimize Taco’s level and quality of deploying solutions.
Measures of success:
- Effective analysis and/or resolution of field issues and projects
- Documented reporting of processes and engineered solutions
- Effective technical consultation of system engineering design and technical review of complex products and project developments
Responsibilities
Responsibilities include but are not limited to:
Project Engineering
- Advanced engineering support to customers regarding complex field issues, product integrations, project conversions/upgrades, and initial design/development of a project.
- Operates engineering system equipment, vibration analyzers, data acquisition and visualization tools, and test equipment to support project design, operations, and troubleshooting of systems.
- Leads design reviews, analyses, site visits, project definition and execution of complex product applications for designed systems and large projects. This includes design logic and calculated analysis of controls/automation, fluid system and heat transfer product/system integrations.
Controls/Automation
- Supports new project developments and technical reviews, contributing to product applications relying on project design specifications and driving product integration.
- Executes the design and support of hardware automation and software-hardware integration for complex applications.
- Utilizes control theory and logic to design, consult, and implement high-level applications to solve complex customer problems on an as needed basis.
Engineering Support
- Utilizes computer-aided design (CAD) and simulation software such as Finite Element Analysis (FEA) and Computational Fluid Dynamics (CFD), to apply complex analyses on commercial products and drive solutions for field applications and issues.
- Functions as a member of an interdisciplinary team capable of executing static, dynamic, fatigue, thermal and vibration analysis and testing, as well as product testing and field support.
- Supports critical product demonstration for complex designed products to customers.
- Collaborates between multiple dynamic teams ranging from field sales, field engineers, and product engineers.
Product Engineering
- Works with a dynamic team of engineers throughout product design, testing, and integration of new product development at all phases, developing high-level product knowledge.
- Utilizes field experience, engineering skills and analysis techniques to support complex product design reviews and new product development.
- Performs product testing on hydraulic, mechanical, thermal, and controls/automation-based products for field operations and new product performance testing.
Application Engineering / Field Operations
- Researches, replicates, diagnoses, troubleshoots, and identifies solutions to resolve technical company product and complex system application issues.
- Collaborates with engineering test lab and product engineering to diagnose and find root cause of field issues, developing action plans of resolution to field issues.
- Develops a detailed sequence of operations for Taco’s product lines, optimizing the process for product integration into customer applications.
- Identifies and quantifies insights buried in data by applying creative problem solving, data exploration, and quantitative analytical skills.
Qualifications
Required:
- Bachelor’s Degree in Mechanical or Electrical Engineering
- 3+ years of related experience within the HVAC industry
- Engineer-In-Training (EIT) certification a plus
- Niagara 4 Certification with Tridium Platform (Building Automation Systems/BAS support)
- Proficient in Computer-Aided Design (CAD), Computer-Aided Engineering (CAE) and Computational Fluid Dynamics (CFD); SolidWorks a plus
- Proficient with Microsoft Office suite (Dynamics, Visio, Planner, and Power BI)
- Fluid systems experience, preferably with Centrifugal Pumps and Vertical Turbine Pumps and applications to related systems. Knowledge of the necessary components and their application also necessary.
- Ability to analyze and respond to customer needs to provide exceptional customer care and resolution
- Ability to articulate technical knowledge in a simple and succinct manner based on audience needs
- Exceptional verbal and written communication skills
- Excellent organizational and documentation skills
- Travel: up to 50% domestically and internationally to customer sites, tradeshows, conferences, etc.
Work Environment:
This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.
This position may work from home up to 2X/week if performance is in good standing.
This position has no direct reports.
Benefits
With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.
Taco employees benefit from a company that:
- Provides competitive salaries and benefits
- Offers tuition reimbursement, career development, and on-site training programs in our learning center
- Believes in sharing profits with its employees
- Is mindful about family, health and well-being
- Fosters conditions that allow people and communities to reach their full potential
- Embraces and celebrates diversity
#TacoComfortSolutions
Skills Required
- Bachelor's degree in Mechanical Engineering or Electrical Engineering
- 3 or more years of related experience within the HVAC industry
- Niagara 4 Certification with the Tridium Platform for Building Automation Systems support
- Proficiency in computer-aided design, computer-aided engineering, and computational fluid dynamics
- Proficiency with Microsoft Office, Dynamics, Visio, Planner, and Power BI
- Fluid systems experience, preferably involving centrifugal pumps and vertical turbine pumps
- Ability to analyze and respond to customer needs and resolve technical issues
- Ability to communicate technical knowledge clearly to different audiences
- Exceptional verbal and written communication skills
- Excellent organizational and documentation skills
- Engineer-In-Training certification
- SolidWorks experience
What We Do
Taco Comfort Solutions is a third generation, family-owned American manufacturer of high quality, high-efficiency heating, cooling, plumbing, and irrigation products. #Taco100years Headquartered in Cranston, RI, Taco is global in scope with manufacturing facilities in Rhode Island, Massachusetts, Arkansas, Ontario, Vietnam, and Italy. Its skilled employees produce precision pumps, valves and controls, air-dirt separators. heat exchangers, tanks, domestic hot water recirculation systems, and web-based building management controls. Since its founding, Taco has been dedicated to the success of its people and its customers, bringing products to market that save energy, enhance system longevity, and provide a superior level of safety and comfort to building occupants. With nearly 100 years in the HVAC industry, Taco’s knowledge and engineering expertise is passed along to professionals through the company’s expansive factory training and online learning programs. That same depth of experience is applied every day at hundreds of job sites across the country, making Taco one of the most trusted names in controlling the flow of water. Website: www.TacoComfort.com
