Systems Analyst

LifeShare is seeking a Systems Analyst to provide high-level support and maintenance on our computers, business systems and blood banking applications. The Analyst will manage application software installation, implementation, upgrades and on-going support, ensuring appropriate security settings and backup procedures.  They will assist in the development and implementation of interfaces and outputs and perform software validations as needed.  An integral member of our technology team, the Analyst will work to understand business and financial issues and objectives of the application systems and processes for the departments supported.

Reporting to the I/T Director, the Analyst will maintain VMware, Active Directory, Exchange, SQL Server, DHCP, DNS, RDP, and various other infrastructure technologies. They will develop reports, query systems, and process other special requests to meet both internal and external operational, quality assurance and compliance needs. The ideal candidate has advanced understanding of IT infrastructure technologies such as storage area networks (SAN), wide area networks (WAN), and virtualization, including work in a regulated environment (healthcare or FDA experience is highly desirable).  They are able to work independently with limited supervision and able to analyze complex problems, implement solutions and adapt to new conditions.

Beginning salary is $65,000 – 80,000, commensurate with experience.  This position will be based at the corporate office. LifeShare offers a generous benefits package, including employer-paid medical, life and disability insurance; employer base retirement and matching contributions to the retirement plan; and paid time off.

KNOWLEDGE / SKILLS / ABILITIES:   

1. Bachelor’s degree in computer science, computer information systems or related field, and  
2. At least 5 years of experience in computer application support, reporting software, database administration or help desk support, or an equivalent combination of education and experience sufficient to perform the duties of the job
3. At least 3 years of experience as a system administrator, including in an FDA regulated environment is highly preferred
4. At least 3 years of experience developing and managing BI reports, aggregating data across multiple sources, and writing SQL queries/interfaces preferred
5. Microsoft MCSE/MCITP, Cisco CCNA/CCNE, VMware VCP, or other industry standard certification a plus
6. Advanced understanding of IT infrastructure technologies such as storage area networks (SAN), wide area networks (WAN), and virtualization 
7. Advanced capacity to use multiple BI tools, develop SQL queries and analyze data from multiple sources required
8. General working knowledge of Windows Office suite, databases, and reporting and data analysis tools
9. Ability to work independently with limited supervision 
10. Ability to analyze complex problems, implement solutions and adapt to new conditions
11. Must demonstrate a positive approach toward donors and other team members, acting in a highly professional manner at all times.
12. Must maintain confidentiality of various information at all times  

PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:

1. Work is generally performed in a office setting.
2. Requires extended periods seated at workstations using keyboard; may occasionally require stooping, kneeling or reaching above shoulders.  
3. Routine work schedule, with after hours on-call rotation to respond to critical system problems.
4. Low risk of exposure to infectious diseases from blood and blood products.  Work is generally performed in corporate office environment.
5. Requires occasional travel to other centers and facilities; must possess a valid driver’s license and be insurable by our commercial auto insurance carrier.

The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.