Systems Analyst — Oracle Revenue Management and Billing

Systems Analyst — Finance & Billing Systems

TIAA is seeking a skilled Systems Analyst and Developer to support our enterprise billing systems and finance technology capabilities. In this role, you will serve as a key IT resource supporting TIAA's billing platform, which leverages Oracle Revenue Management and Billing (ORMB) as a SaaS solution.

You will go beyond traditional systems analysis actively developing and deploying applications and services on cloud platforms, while also contributing to the building of AI-driven capabilities for finance systems.

This position is ideal for a technically versatile professional who can bridge systems analysis, hands-on development, and intelligent automation within a finance technology environment.
Key Responsibilities and Duties

• Support and maintain TIAA's Oracle Revenue Management and Billing (ORMB) platform, ensuring system reliability, performance, and alignment with business requirements.
• Perform both analysis and hands-on development activities, including designing, building, and deploying applications and services on cloud platforms with a focus on scalability, reliability, and security.
• Collaborate with engineers, data scientists, and finance stakeholders to design, build, and deploy AI-powered solutions that enhance finance system capabilities.
• Define system scope through research and fact-finding to develop or modify moderately complex billing and finance information systems.
• Prepare flow charts, models, and procedures, and conduct feasibility studies to evaluate and propose system solutions.
• Analyze existing system logic within the billing ecosystem, identify inefficiencies or issues, and recommend and implement revisions.
• Develop and maintain technical documentation to guide system users and support ongoing operations, maintenance, and enhancements.
• Partner with cross-functional teams including data scientists, finance SMEs, and IT architects — to define AI solution requirements, performance standards, and system interfaces.
• Assist in developing end-user training sessions and demonstrations for billing and finance system features.
• Monitor the efficiency and effectiveness of application operations and proactively troubleshoot issues.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

Required Skills:

• 2 Years of experience in a Technology Related Role
• Experience with Scripting Languages such as Python, JavaScript, or others
• Experience with SQL

Preferred Skills

• Experience with Oracle Revenue Management and Billing
• Demonstrated ability to perform both analysis and development activities within enterprise systems.
• Strong analytical skills with the ability to translate complex business and technical requirements into actionable system designs and working solutions.
• Excellent written and verbal communication skills, including experience producing technical documentation.
• Proven ability to collaborate effectively across technical and business stakeholder groups.
• Familiarity with SaaS platform integrations and cloud-native development best practices.
• Exposure to data engineering or analytical tools used in enterprise finance environments.
   

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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