We are seeking a Senior Systems Administrator to backfill and cover day-to-day system administration tasks while the core team focuses on a new imaging archive project. This role requires strong Linux/Windows administration skills, troubleshooting, documentation, and cross-functional communication. The ideal candidate is a proactive generalist who can manage diverse infrastructure tasks, triage tickets, and ensure operational stability.
Contract Length: 1+ year
Pay Rate: $70+/hour
Location: San Francisco, CA (Hybrid, 2 days/week onsite)
Responsibilities
- Assist in security scanning and apply security controls to prevent unauthorized access.
- Provide day-to-day system administration support, including troubleshooting, maintenance, and routine updates.
- Support system and network operations, including Windows Server 2019, Linux, RedHat, VMware, MSSQL, and Cisco IOS.
- Perform vulnerability assessments using Tenable and implement necessary security patches.
- Configure and manage firewalls and security policies (Palo Alto, Panorama).
- Maintain storage and backup systems (NetApp).
- Collaborate with cross-functional IT teams to ensure seamless integration and performance across applications and infrastructure.
- Monitor and respond to ServiceNow tickets, emails, and system alerts.
- Document system configurations, troubleshooting steps, and best practices.
- Assist with system upgrades, new software implementations, and rollouts.
- Participate in security risk assessments and compliance reviews.
Requirements
- Strong system administration and troubleshooting experience
- Proficiency in Linux and Windows environments (50/50 split, stronger in Linux preferred)
- Experience with ServiceNow CMDB (updating records, reports, queries)
- Strong documentation and communication skills
- Experience with storage and virtualization technologies
- Ability to manage contingencies and audit application/system processes
- Self-starter with experience triaging and resolving diverse issues
Nice to Haves
- Experience configuring networking switches
- Knowledge of imaging environments (not required, but helpful)
- Exposure to multi-cloud environments and virtualization-agnostic technologies
- Background in auditing and compliance processes
- Prior experience supporting large-scale application/software rollouts
Skills Required
- Strong system administration and troubleshooting experience
- Proficiency in Linux (RedHat) environments
- Proficiency in Windows Server 2019 environments
- Experience with ServiceNow CMDB (updates, reports, queries)
- Experience with virtualization technologies (VMware)
- Experience with storage systems (NetApp)
- Experience with MSSQL
- Experience with Cisco IOS
- Experience performing vulnerability assessments using Tenable and applying security patches
- Experience configuring and managing Palo Alto firewalls and Panorama
- Strong documentation and cross-functional communication skills
- Ability to triage ServiceNow tickets and resolve diverse issues independently
- Ability to manage contingencies and audit application/system processes
- Experience configuring networking switches
- Knowledge of imaging environments
- Exposure to multi-cloud environments and virtualization-agnostic technologies
- Background in auditing and compliance processes
- Prior experience supporting large-scale application/software rollouts
What We Do
Let us join your journey to success! Tech Firefly is a Technology Solutions company specializing in providing outsourced solutions. Our approach is based on client satisfaction and solving problems for our clients. This means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our services include: -Software Development including IOS, C++ and Java Applications -Usability Testing for Hardware and IoT Devices -Testing product features with a focus on the customer experience and usability -Performing QA of internal apps, external apps and software before downstream and end user impact -QA Automation -Innovative solutions including AI Data Labeling, Robotic Process Automation and Blockchain -End to End Content Management including curation, moderation and localization services -Customer care, Tech support and Sales Support -Providing customer experience insights to product owners, engineers and product quality teams -Talent Acquisition services specializing in Technical, Professional, Foreign Language and other hard to fill job requirements -On-shore, near shore and off-shore teams Please visit our website for more information and contact us today
