SYSTEMS ANALYST - HEADQUARTERS

Reposted 25 Days Ago
Be an Early Applicant
Fort Wayne, IN, USA
In-Office
Mid level
Fintech • Software • Financial Services
The Role
Provide administration and support for enterprise IT systems, resolve escalated incidents, consult with business units on system use, manage projects and documentation, and assist in preparing business cases for IT governance committees.
Summary Generated by Built In

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The Systems Analyst position is included in a workplace model that allows for a combination of in-office and remote work.

As a Systems Analyst, essential responsibilities include:

  • Provide administration and support of assigned enterprise IT systems and applications.
  • Resolve support incidents escalated by lower support tiers and provide guidance to lower support tiers.
  • Communicate problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
  • Serve as a consultant to line of business managers and other stakeholders on the most efficient use of current applications.
  • Partner with business units to determine IT needs and requirements for new projects by providing technical guidance and liaising with IT resources.
  • Evaluate existing systems to determine current utilization and identify possible expansion of use within existing or additional business units.
  • Develop project plans for assigned projects and act as project manager ensuring that tasks are assigned, completed, and properly documented in accordance with Project Portfolio Management guidelines.
  • Assist business units in preparing and presenting business cases and proposed projects to Project Management Committee and/or IT Steering Committee.

Skills Needed

  • Strong mastery of Microsoft Office.
  • Excellent written and oral communication skills with the ability to effectively communicate technical concepts to non-technical staff.
  • Highly self-motivated and directed with an attention to detail and organization.
  • Proven analytical and problem solving abilities.
  • Ability to effectively prioritize and execute tasks in a deadline driven environment.
  • Leadership skills to help lead and coach other IT resources.

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage • Flexible Dependent Care Account • Health Savings Account (with employer contributions) • Prescription Drug Plan • Employee Wellness Initiatives (physical/mental/financial) • Health Management Reimbursement  Program • Short Term/Long Term Disability • Life Insurance • Tuition Reimbursement • Competitive Pay and Bonus Program • 401k (with employer match) • Generous Paid Time off including 10 1/2 holidays. 

** Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.

Qualifications Education Required Associates or better. Experience Required Previous experience in banking or managing enterprise applications. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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The Company
HQ: Fort Wayne, Indiana
580 Employees
Year Founded: 1943

What We Do

STAR Financial Group, Inc. is the parent company of STAR Financial Bank, best known for its culture of delivering quality service, personalized banking solutions and innovative use of technology. In addition, STAR Private Advisory offers licensed professional services in financial planning, trust, and asset management. STAR Financial Group has grown to $3.11 billion in assets with 37 locations in central and northeast Indiana. Commercial Loans – Our experienced professionals can assist with credit lines, accounts receivable, financing, leasing, real estate and construction loans and SBA loans. Mortgages - Whether it is buying the first house, building one or refinancing, we can help homebuyers find the mortgage solution that best fits their needs and situation. We also offer financing for a second home and investment properties, and we have a wide array of products to aid buyers at all income levels. Private Banking – We offer exemplary levels of service and special benefits through private banking for executives, professionals and business owners. Treasury Management – We provide our clients a variety of money management services including, remote deposit capture, lockbox, positive pay, business online banking with ACH origination and receipt capabilities.

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