IPG Photonics is the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, Massachusetts, the company employs more than 4,800 people across over 30 locations worldwide. IPG is committed to developing innovative laser solutions that improve life and support a sustainable future.
Position SummaryReporting to the IT Manager (US), the Systems Administrator will help develop, maintain, and secure IPG Photonics’ global infrastructure. This role supports critical business systems and services in a dynamic, high-tech manufacturing environment while ensuring reliability, security, and compliance with business objectives and service-level agreements (SLAs).
Strategy & Planning- Create and maintain system configuration and troubleshooting documentation.
- Review policies and procedures to ensure compliance.
- Proactively monitor, test, and optimize application performance while identifying opportunities for improvement.
- Provide Tier 2 and Tier 3 IT support and participate in the on-call rotation.
- Lead vulnerability remediation and scheduled patch management activities.
- Manage, triage, and resolve IT tickets while contributing to SLA performance metrics.
- Install, upgrade, configure, and maintain infrastructure systems and hardware.
- Support workstation hardware, software, and peripheral deployment and troubleshooting.
- Participate in outage and incident-response bridge calls.
- Administer Active Directory, Entra ID, Azure, Citrix, Microsoft 365, Nutanix, VMware, Veeam, Intune, MFA, and related infrastructure services.
- Administer Azure and AWS environments, including licensing, deployment, and connectivity.
- Maintain and support email security and spam-filtering systems.
- Monitor infrastructure and business applications and proactively resolve issues.
- Ensure infrastructure security, compliance, and data integrity standards are maintained.
- Coordinate with vendors and internal teams to resolve issues.
- Perform system and service migrations for branch locations.
- Execute assigned project tasks and meet established timelines.
- Provide weekly project status updates.
- Identify and remove roadblocks before they affect schedules or deliverables.
- 3+ years of infrastructure support experience.
- 3+ years of hands-on experience with Microsoft Azure (or equivalent), Active Directory, Group Policy, DNS, DHCP, LDAP, Windows, Linux, Veeam, Exchange, Nutanix, VMware, and monitoring tools.
Strong Nutanix skill set to include monitoring, patches, upgrades, security, DR, and best practices.
- Experience with SSL certificates and certificate authorities.
- Strong hardware and software troubleshooting skills.
- Knowledge of ITIL best practices and experience using ITSM tools.
- Experience with Microsoft 365 migrations, including Exchange to Office 365.
- Experience with SSO technologies, particularly Entra ID and Microsoft SSO.
- PowerShell scripting experience.
- Knowledge of networking configuration, installation, and maintenance.
- Merger and acquisition integration experience.
- Strong written, verbal, interpersonal, analytical, and customer-service skills.
- Ability to work independently and collaboratively in a team environment.
- Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience.
- ITIL, Microsoft, VMware, Nutanix, and cloud certifications are preferred.
MA: $74,956 - $99,316
Skills Required
- Provide 2nd and 3rd level IT support and participate in scheduled on-call rotation
- Hands-on administration of Microsoft Active Directory and Entra ID (AD/Entra)
- Administration experience with Microsoft Azure and AWS (cloud platform deployment and connectivity)
- Administration experience with Microsoft 365, Microsoft Exchange, and migration from on-premises Exchange to Office 365
- Experience with virtualization and infrastructure platforms: VMware and Nutanix
- Experience with Veeam Backup and spam filter systems
- Experience with Citrix, Microsoft Intune, MFA, SSO (Entra ID/Microsoft SSO)
- 3+ years of experience in infrastructure support roles
- Experience with DNS, DHCP, LDAP, Group Policy, Windows and Linux operating systems, and networking configurations
- Experience with PowerShell scripting
- Knowledge of SSL certificates and certificate authorities
- BS degree in Computer Science, Engineering, or related field, or equivalent experience
- Understanding of ITIL best practices and experience with an ITSM tool
- Merger and acquisition experience
- Strong hardware and software troubleshooting, communication, and customer service skills
IPG Photonics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IPG Photonics and has not been reviewed or approved by IPG Photonics.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount with a lookback feature and is available in the U.S. and Germany. This broad-based equity program is consistently highlighted as a standout component of total rewards.
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Leave & Time Off Breadth — PTO typically starts around three weeks with growth over tenure, alongside roughly 10–12 paid holidays and noted carryover options. Time-off policies are often viewed as a strong part of the package.
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Strong & Reliable Incentives — Annual bonuses are emphasized as a meaningful part of total compensation. Company materials and role descriptions explicitly include bonuses as part of the offering.
IPG Photonics Insights
What We Do
IPG Photonics is the world leader in fiber laser technology, offering solutions for applications across a wide array of industries. Headquartered in Marlborough, USA, the company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions. With over 30 locations across the globe, we are committed to developing innovative products that provide reliable, cost-effective solutions for our customers’ needs.
