9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/.
Application password: Niner
This position is contingent upon contract award.
Professional Level
Senior Consultant
Responsibilities
- Administer, monitor, and maintain enterprise systems and environments (Windows, Linux, RHEL, VMware, Azure/AWS).
- Support provisioning, configuration, and patching of servers and virtual machines.
- Implement and enforce system security controls in compliance with VA directives and federal standards (FedRAMP, FISMA, IRS 1075, HIPAA).
- Monitor system health, performance, and capacity using tools such as Splunk, Azure Monitor, and custom dashboards.
- Troubleshoot and resolve incidents, outages, and system degradation.
- Manage user accounts, authentication, and access controls (Active Directory, MFA, RBAC).
- Perform regular backups, restore operations, and assist with disaster recovery testing.
- Maintain system documentation, runbooks, and operational procedures.
- Collaborate with engineering, security, and product teams to support modernization, migration, and integration efforts.
- Support change management, patching, and vulnerability remediation processes.
- Provide Tier 1/2 escalation and after-hours support for critical incidents as needed.
Requirements
- Bachelor’s degree in computer science, information technology, or related technical discipline.
- 4 years of relevant system administration experience; 8 additional years may be substituted for education.
- Experience with enterprise operating systems (Windows, Linux, RHEL), virtualization (VMware), and cloud platforms (Azure, AWS, VAEC).
- Understanding of security frameworks, compliance requirements, and access management.
- Familiarity with monitoring and observability tools (Splunk, Azure Monitor).
- Strong troubleshooting, documentation, and communication skills.
- Ability to work collaboratively in cross-functional teams and support after-hours escalation.
9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Top Skills
What We Do
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government. Led by experienced industry leaders, we bring software development, enterprise architecture, cybersecurity, enterprise IT, and data analytics capabilities to our customer base within the Departments of Veterans Affairs, Health and Human Services, Transportation, Commerce, and State.
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