Systems Administrator

We are looking for a Systems Administrator to join our Information Technology team. You will report to the Senior Manager of IT.

You Will

• Ensure a seamless and secure digital experience for BenchSci employees by providing comprehensive technical support, managing employee workstations (including deployment and security with MDM solutions like JAMF and Intune), and troubleshooting any hardware or software issues.
• Be a champion of AI adoption, exploring and implementing cutting-edge solutions that enhance productivity and drive innovation across the Organization.
• Administer and support our diverse suite of SaaS applications, including Google Workspace, Okta, Crowdstrike, Slack, Zoom, Microsoft Office 365, Atlassian products, 1Password, Monday.com, Guru, Salesforce, GitHub, and Google Cloud Platform IAM.
• Oversee the office network infrastructure (wired and wireless) to ensure high availability, optimal performance, and a secure environment for all users.
• Manage the technical aspects of employee onboarding and off boarding, including provisioning/deploying hardware and managing user accounts across various systems (with automated provisioning/deactivation).
• Take ownership of impactful collaborative projects that advance our strategic goals and provide opportunities for you to learn new technologies and expand your skill set.
• Maintain accurate documentation of IT systems, processes, and procedures.

You Have

• 2+ years of proven experience as a Systems Administrator or in a similar role.
• Practical experience managing and troubleshooting macOS and Windows operating systems in a business environment.
• Strong understanding of networking concepts and experience managing wired and wireless networks.
• Experience with administering and supporting a variety of SaaS applications, ideally with some familiarity with the tools listed above.
• Ability to set up and maintain hybrid conference room A/V systems (hardware & software), including Zoom Rooms, Google Meet, and MS Teams.A proactive problem-solver with a structured approach, capable of working both independently and collaboratively in a fast-paced environment.
• Strong communication skills, with the ability to clearly explain technical information to remote users of all levels.

Bonus Points

• A desire to stay ahead of the curve in the ever-evolving world of IT, demonstrated by a commitment to continuous learning and exploration of new technologies.
• Experience with automation tools and scripting (e.g., PowerShell, Bash), no-code programming (Okta Workflow), and experience with API and Webhooks.
• Industry certifications (e.g., CompTIA A+, Network+, Microsoft certifications, Okta Certified Administrator, Google Workspace Administrator, Jamf 100, etc).

Benefits and Perks: 

An engaging remote-first culture 

A great compensation package that includes BenchSci equity options

A robust vacation policy plus an additional vacation day every year

Company closures for 14 more days throughout the year

Flex time for sick days, personal days, and religious holidays

Comprehensive health and dental benefits.

Annual learning & development budget

A one-time home office set-up budget to use upon joining BenchSci

An annual lifestyle spending account allowance

Generous parental leave benefits with a top-up plan or paid time off options

The ability to save for your retirement coupled with a company match!

About BenchSci:

BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform. 

Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work®, and top-ranked company on Glassdoor.

Our Culture:

BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning. 

We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement. 

You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more about our culture.

Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. Learn more about our DEI initiatives.

Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to [email protected].

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