Systems Administrator

Systems Administrator- Information Technology Department

With roots stretching back to 1891 and now covering a region of approximately 170,000 residents, the Pueblo City-County Library District is the award-winning public library system serving Pueblo City and Pueblo County, Colorado, including the communities of Beulah, Rye, and Colorado City.

The climate is enjoyable year round with outdoor activities available for every season! Located between rivers and mountains, Pueblo also offers visitors and residents scenic beauty in which to indulge. Lake Pueblo and Lake Pueblo State Park, the most visited state park in Colorado, is an aquatic hot spot, with more than 60 miles of shoreline and 4,500 acres of surface water for boating and fishing. Pueblo is a multicultural community at the confluence of the Arkansas River and Fountain Creek. Downtown's 1.5-mile Historic Arkansas Riverwalk serves as a centerpiece for the city's three-district Creative Corridor of galleries, cultural destinations and events.

POSITION PURPOSE

The Systems Administrator is responsible for managing and supporting the Library District's server, storage, network, virtualization, cloud, and cybersecurity infrastructure. This role ensures the reliability, security, and performance of critical technology systems while supporting business continuity, disaster recovery, and the delivery of technology services across all library locations

RELATIONSHIPS

The Systems Administrator reports to the Director of Information Technology and works both as a team member and independently to perform the duties of the job. Promotes a positive work environment by maintaining respectful interactions with staff, managers, customers and vendors. Provides both internal/external customer service, demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.

DUTIES AND RESPONSIBILITIES

• Responsible for the configuration, administration, and support of the Library District's technology infrastructure, including Microsoft Azure, physical and virtual server environments, networking, cybersecurity systems, backup and recovery services, and other technologies managed by the Information Technology Department.
• Monitors, plans, and coordinates the distribution of client/server software, updates and service packs using and Provisioning Services VDI environment.
• Monitors network for potential vulnerabilities and intrusion attempts and recommends and implements best practices to mitigate risk, developing metrics to indicate the library district’s information risk position, and communicating those metrics.
• Utilizes professional judgement to assess and identify appropriate solutions to be integrated into the library’s system(s) operation(s) and make recommendations/plans for implementation.
• Works with vendors to establish problem resolution expectations and timeframes. Works directly with service providers to troubleshoot and manage issues in a timely manner.
• Oversees and maintains current logical and physical security systems; this may include firewalls, IDS, IP cameras, access control systems, backup, and recovery systems, among others.
• Maintains and monitors the collection of settings that define what the system(s) looks like and how they behave for users (UI/UX), including peripheral devices, such as desktop computers, printers, photocopiers, etc.
• Works with IT Director to manage Service Level Agreements with vendors to establish problem resolution expectations and timeframes. Works directly with service providers to troubleshoot and manage issues in a timely manner.
• Works with IT director to implement infrastructure upgrades. Recommends and installs approved hardware/software.
• Develops, maintains, and monitors procedures for all system/server backups to ensure data availability integrity.
• Performs Tier 1, 2 and some Tier 3 on-site and remote technical support.
• Maintains excellent communication with the IT Team on all tasks and projects.
• Works with the IT Director and Help Desk Team to accurately create and maintain critical vendor and technical documentation, to ensure that clear, concise, and accurate information is readily available for any incident resolution.
• Provides emergency on-call support on a rotating schedule.

Cybersecurity

• Takes the lead in daily monitoring for unusual activities, implements defensive protocols and reports incidents.
• Collaborates with team members to develop new protocols, layers of protection, and other proactive and defensive systems for remaining ahead of cybercriminal activity.
• Maintains documentation of security guidelines, procedures, standards, and controls.
• Conducts testing to identify vulnerabilities and collaborates with IT team to update defensive protocols when necessary

Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures.

Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD.

Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs, and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems.

OTHER DUTIES AND RESPONSIBILITIES

• May serve on Library committees.
• May provide back-up coverage for other positions in the department.
• Other duties as required.

QUALIFICATIONS

Education and Experience:

Bachelor’s degree in an Information Technology field with two years of systems administration experience (OR) 3 years of systems administration experience with a Microsoft Server and/or Citrix Certification. Security + certification is a plus.

Skills and Abilities:

• Knowledge and the ability to work with Windows Server platforms with an emphasis on Group Policy Objects and Active Directory.
• Basic networking understanding.
• Windows scripting skills.
• Experience setting up and managing database systems such as SQL Server.
• Skilled in maintaining backup and disaster recovery systems to ensure data availability and business continuity.
• Experience with Virtualized Platform Environments/Systems including: Citrix, HyperV or VMware.
• Experience with Payment Systems/Technology including Jamex, Mobile or NFC.
• Cloud Computing experience: SaaS, PaaS and IaaS is preferred.
• Experience with ManageEngine or other UEM systems a plus
• Experience with Cloud Backup
• Provision and manage SAN and NAS storage resources,
• Possess working knowledge of network architecture and services, including VLAN design, DHCP address management, DNS resolution, Routing, and Network security principles, with the ability to diagnose and resolve common network issues.
• Perform scheduled after-hours maintenance activities, including patch management, firmware updates, vulnerability remediation, backup testing, and infrastructure upgrades to maintain a secure and reliable computing environment.

Technical Skills:

• Must possess a strong work ethic with the ability to work as a team member and independently.
• Must demonstrate excellent customer service skills, organizational skills, and analytical problem-solving skills.
• Demonstrated ability to think outside of the box and display a willingness to learn.
• Ability to function under flexible and changing conditions.

Physical Requirements:

The job is physically demanding requiring the ability to carry and set up equipment which involves bending, squatting, reaching, lifting, pushing and pulling. Must be able to properly lift objects weighing up to 50 pounds and push - pull carts weighing up to 200 pounds.

Other Requirements:

Must be available to work on-call as needed. Must be able to work a flexible schedule including weekends and evenings. Must be able to pass a criminal background investigation. Must have a clean driving record, Colorado Drivers License and auto insurance.

Hiring Salary Range: $52,766 - $65,205 annual; $2029.46 - $2507.92 bi-weekly

PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. The library district provides paid leave in the form of 11 paid holidays, vacation, sick, and personal paid time off. Some positions may qualify for the Public Service Loan Forgiveness Program.

Closing Date to Apply: Friday, November 20, 2026

As an Equal Opportunity Employer, Pueblo City-County Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender orientation, genetic information, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Equal Opportunity Employer.