Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.
For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work.
As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another.
At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.
As a Systems Administrator, you keep Power Digital's core platforms running and well-governed. Reporting to the Sr. Manager, IT, you are the hands-on administrator for Google Workspace, Okta and Slack, and you support Power Digital's (PDM) internal business functions as we integrate newly acquired companies into our systems. Your days blend hands-on admin work (provisioning, policy configuration, integrations, escalations from the IT Helpdesk) with documenting standards and automating repetitive tasks so the team scales cleanly. You work Pacific Time business hours alongside a distributed IT team.
Key Responsibilities:- Administer Google Workspace end to end: users, groups, shared drives, security and DLP settings, retention, and third-party app access
- Administer Okta as a primary admin: application integrations (SSO/SCIM), groups and group rules, lifecycle automation, MFA and sign-on policies
- Administer Slack: workspace and user settings, app approvals, channel governance, retention, and integrations
- Support PDM business functions with system configuration, integrations and Tier 2 troubleshooting escalated from the IT Helpdesk, and lead the systems workstreams (tenant consolidation, migrations, app onboarding) for acquisition integrations
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
- Other applicable or related duties as assigned.
- 3+ years administering SaaS platforms for a company of 1000+ people
- Hands-on Google Workspace administration experience (super admin or delegated admin)
- Hands-on Okta administration experience: app integrations, SSO/SCIM, group rules, lifecycle policies
- Slack administration experience (Business+) [Confirmed license tier]
- Scripting or automation experience, e.g., Okta Workflows, Google Apps Script,
- Vendor management experience is a plus.
- Clear written documentation habits; able to explain technical changes to non-technical teammates
- Advanced spoken and written English (B2 or higher) and availability during Pacific Time business hours
Key Performance Indicators (KPIs)
- Tier 2 Resolution SLAs – 90% of escalated systems tickets resolved within SLA (P1 in <4 hours, P2 in <1 business day, P3 in <3 business days)
- Joiner/Mover/Leaver – 100% of access provisioning completed within 1 business day of request; 100% of leavers deprovisioned in Okta within 24 hours (same day for involuntary terminations)
- Change Hygiene – Zero unplanned, admin-caused outages in Google Workspace, Okta or Slack; 100% of production configuration changes logged in the change log with rollback notes
- Automation – At least 2 recurring manual admin workflows automated and documented per quarter (e.g., Okta Workflows, Apps Script)
- Acquisition Integration – 90%+ of assigned integration milestones (tenant migrations, Okta app onboarding, Slack consolidation) delivered on the agreed date
Most Important Things (MITs)
- Keep Google Workspace, Okta and Slack secure, consistent and documented
- Be the reliable Tier 2 escalation point behind the IT Helpdesk
- Automate the repetitive so the team scales without adding headcount
- Make acquisition integrations predictable: on time, low drama, no surprises
- Communicate clearly with non-technical teammates and stakeholders
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/. If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at [email protected] before taking any further action in relation to the correspondence.
Skills Required
- 3+ years administering SaaS platforms for a company of 1,000+ people
- Hands-on Google Workspace administration experience as a super administrator or delegated administrator
- Hands-on Okta administration experience, including application integrations, SSO, SCIM, group rules, and lifecycle policies
- Slack administration experience with Business+
- Scripting or automation experience, such as Okta Workflows or Google Apps Script
- Clear written documentation skills and ability to explain technical changes to nontechnical teammates
- Advanced spoken and written English at B2 level or higher
- Availability during Pacific Time business hours
- Vendor management experience
What We Do
Power Digital is a data-driven, ROI-focused marketing agency. Our team consists of highly specialized marketing professionals who are proven at the large agency level and are experts in their fields. Our mission is to move away from the standardized "one size fits all" marketing approach and deliver customized solutions with measurable results. Just like your business is unique, our digital strategy for you will be too. Our team understands that every business company has different analytics goals in mind and that different routes must be taken to accomplish them. We provide online marketing services & campaigns tailored to your business objectives and specific audience. Transparency and collaboration are very important to us. We want to be more than just an agency. We want to become an extension of our clients’ marketing teams, delivering online marketing solutions both parties can be proud of. And how can we be an extension if we aren’t connecting and reviewing projects every week? Email updates are nice, but nothing beats hearing the inflection in a client’s voice when we share the good news. It is for this reason that we connect with our clients every single week. You can rest assured knowing that your brand is always on our mind when we’re providing online digital marketing services. We understand that digital marketing has never been more competitive, which is why we stick to what we have always focused on: driving ROI. How do we do this? We help you connect with the right customers through our internet marketing services. Whether through social media or search engine optimization, we work to increase your brand's online presence in a meaningful way. One of the reasons we're so confident in our ability to deliver amazing results is that we have experts in each key digital channel. From SEO and PPC to social media and PR, we work together to ensure our clients see the best results of each campaign. For us, efficiency and results are the names of the game.
