Systems Administrator (SaaS)

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
126K-170K Annually
Senior level
Aerospace • Information Technology • Professional Services • Security • Software
The Role
Provides on-site systems administration for GEOINT exploitation systems, including troubleshooting hardware, software, VDI endpoints, virtual machines, and geospatial applications. Automates software deployments, packages software, maintains system security and documentation, supports backups and recovery, develops testing strategies, and recommends corrective solutions. The role also manages accounts, evaluates vendor products, trains users, documents issues, and provides technical guidance to junior staff in a customer-site environment.
Summary Generated by Built In

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Backup and Recovery, Software Deployments, Software Installations

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Manages the functionality and efficiency of a group of computers running on one or more operating systems.

The Systems Administrator (SA) will work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer, comprehensive understanding of their primary GEOINT exploitation system, and knowledge of the production mission. The successful candidate will provide on-site, on the floor, technical and system administration support through troubleshooting and implementing appropriate solutions to software/hardware anomalies as they occur. The SA will automate Software deployments, package Software, troubleshoot VDI endpoints, virtual machines and Geospatial/corporate software issues as well as make corrective recommendations as necessary. Likewise the candidate should be able to quickly respond to application/hardware related issues, resolve on the spot problems (where possible), replicate the issue for internal analysis/diagnosis, and assist in the preparation of technical documentation that can accurately depict the problem and/or solution for feedback to the team.

1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

2. Maintains the integrity and security of servers and systems.

3. Sets up administrator and service accounts.

4. Maintains system documentation

5. Interacts with users and evaluates vendor products.

6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

7. Develops and monitors policies and standards for allocation related to the use of computing resources.

8. May program in an administrative language.

9. Develops and implements testing strategies and document results.

10. Provides advice and training to end-users.

11. Provides guidance and work leadership to less-experienced staff members.

12. Maintains current knowledge of relevant technologies as assigned.

13. Participates in special projects as required.

EDUCATION

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

QUALIFICATIONS

5-10 years of directly related experience in systems administration and analysis.

Unique/Additional Requirements:

  • Provides support for maintenance and change requests of all "user facing" devices and systems
  • Attention to detail, strong organizational skills
  • Strong writing skills (document creation and note taking)
  • Strong time management skills
  • Ability to work within a team for projects and/or tasks
  • Multi-mission environment experience
  • Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to troubleshoot and document various problems
  • Excellent customer service skills

Desired Skills:

Journeyman knowledge or understanding of the following methodologies:

  • Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
  • Service+ experience
  • Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
  • Client operating systems (Windows 11)
  • Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere4, XenDesktop)
  • Advanced Scripting in Python / PowerShell
  • Log Analysis experience for troubleshooting

Location: Customer Site

US Citizenship Required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#RoverGSS

The likely salary range for this position is $125,800 - $170,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

USA MO St. Louis

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 



Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Skills Required

  • Top Secret/SCI clearance currently possessed
  • Ability to obtain Top Secret/SCI with Polygraph clearance
  • U.S. citizenship
  • 5 or more years of related systems administration and analysis experience
  • Bachelor’s degree in Computer Science or a related technical discipline, or equivalent education, certifications, training, or work experience
  • Experience with backup and recovery, software deployments, and software installations
  • Experience supporting user-facing devices and systems
  • Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint
  • Strong troubleshooting, documentation, writing, organizational, and time-management skills
  • Ability to work effectively within a team and provide customer service
  • Multi-mission environment experience
  • Software package or binary deployment experience with tools such as Tanium, Numecent, XenApp, or SCCM/MECM
  • Service+ experience
  • Thin-client and virtual hosted desktop operating system experience
  • Windows 11 client operating system experience
  • Virtual Desktop Infrastructure experience with Azure Virtual Desktop, ESX/vSphere, or XenDesktop
  • Advanced Python or PowerShell scripting experience
  • Log analysis experience for troubleshooting

General Dynamics Information Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.

  • Affordable Benefits Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
  • Healthcare Strength Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
  • Retirement Support A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.

General Dynamics Information Technology Insights

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The Company
HQ: Falls Church, VA
21,625 Employees

What We Do

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

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