- Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
- Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
- Perform reports printing and distribution
- Manage IT-related incidents and problems reported via phone call or e-mail from client staff
- Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
- Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests
- Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures
Key Requirements
Minimum Degree in IT or Computer Science from a recognized polytechnic/institution
Minimum 2 years of working experience in relevant work area
Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows
Proficient in using MS Office Suite of products
Proficiency in Excel macros, pivot tables and charting are a plus.
Good communication and interpersonal skills and proficient in English Language
Proven ability to work independently and under pressure
A good team player
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What We Do
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field
