System Engineer IV

• Manage and/or guide less-experienced members of the team

• Leads system implementation, integration, maintenance, and operations, including investigating and resolving complex technical problems
• Provide System Engineering and Administration for development, test, and production environments 
• Responsible for managing computational resources including resource allocation, performance measurement, failover operations, reporting operations, maintenance, and resource planning, providing System Administration/Engineering support for an enterprise-level and development system comprised of Linux platforms, and supporting the upgrade of hardware and software
• Act as the technical advisor to the Project Manager and coordinate ongoing development efforts between the stakeholders and the IT resources, providing a course of action and a corrective action plan when issues arise
• Capture the stakeholders' requirements and ensure that the system is built and functions in accordance with system specifications
• Ensure systems are kept in the required configuration profile, including, but not limited to, patch maintenance, changes required by the evolution of production environments, and updating software and software configurations
• Recommend and execute modifications to systems to improve efficiency, reliability, and performance
• Develop and maintain training materials and systems documentation

• Bachelor's degree in IT, Computer Science, or other related field, or equivalent work experience
• Applicable professional certifications
• 12 years of relevant and progressive work experience
• Experience with open-source tools used for automating software deployment, scaling, and management
• Strong knowledge with network protocols
• Excellent written and verbal communication skills with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization
• Strong understanding of the organizational goals and objectives
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent interpersonal skills with strong customer service orientation 

• Professional certifications
• Strong knowledge of coding techniques and tools
• Experience with Cloud Services such as: 
  • EC2 
  • S3 
  • EFS/EBS 
  • SNS/SQS 
  • AmazonMQ 
  • S3/SQS/AmazonMQ 
  • Amazon Aurora or RDS 
• Experience working in an Agile development environment 
• Extensive experience with Windows OS and Microsoft Office products 
• Experience with Systems Engineering Tools (e.g., Rational DOORS) 
• Familiar with the Atlassian tool suite, including Jira, Insight, Confluence, Risk Register, Crucible, Bitbucket, Git, etc. 
• Familiar with working within a distributed virtual team environment, with proficiency in remote collaboration tools and practices
• Strong interpersonal skills with a willingness to foster strong relationships with coworkers and vendors 
• Highly organized with strong attention to detail 
• Outstanding verbal and written communication skills with the ability to dynamically tailor communications effectively to different levels of the organization 
• Reside near the Washington, DC area is optimal but not required 

Information Security and Confidentiality Obligations

• Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards

• Ability to obtain and maintain a government security clearance

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to access and navigate each department at the organizations and client facilities

• Occasional customer site visits, training, and conference attendance

Work Environment

• Work is normally performed in a remote work arrangement