JOB SCOPE
The Wireless Core Engineer is responsible to monitor and support the service delivery of nationwide WiFi and 5G networks while applying a customer-centric approach to troubleshooting and resolving service impacting issues in a high-performance environment. The Engineer will collaborate with internal and external organizations including Wireless Ops, NOC, Net Ops, Field Ops, Engineering, Product management, and 3rd parties to deliver a best-in-class Wireless Network experience for our customers.
DUTIES AND RESPONSIBILITIES

• Focus on customer's wireless service experience and improving network performance.
• Vigorously pursue high standards of wireless network performance and availability.
• Triage service impacts, determine root cause, and resolve impairments with urgency.
• Collaborate with cross-functional teams and third parties to proactively identify and resolve system, network, and customer impacts.
• Provide Tier2/Tier3 troubleshooting supporting a wireless service.
• Provide subject matter expertise of end-to-end system/call flows for 4G LTE/IMS, 5G Core, 5G EPC functions SMF/UPF/AMF/AUSF/NRF/PCF/UDM/UDR.
• Proficient in operating system environments, including Linux, Cisco IOS/NX-OS, UCS, Juniper JunOS, Ruckus VsZ, Brocade Fabric-OS, VMWare ESX-I, vSphere, Nokia SR-OS, Kubernetes (e.g., managing containerized applications with Docker and Kubernetes).
• Provide timely incident assessments and root cause analysis (RCA) summaries.
• Create detailed documentation and contribute to the development of processes and procedures that improve service performance and team effectiveness.
• Contribute to network problem reports to develop insights into service performance.
• Perform service impact analyses and validate success of maintenance activities.
• Proactively identify automation opportunities to improve support and network performance.
• Participate in and contribute to cross-functional knowledge transfer across engineers and between other vertical departments to advance skills expertise and foster collaboration.
• Create detailed documentation and contribute to the development of processes and procedures
• Perform other, collateral duties as requested by management

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in Telecommunications/ Computer Science, Wireless Communications, or related field and/or equivalent work experience
• Minimum five (5) years of engineering experience
• Minimum four (4) years of Network Operations work experience
• Minimum four (4) years of Wireless systems work experience.
• Minimum four (4) years of System Administration work experience
• Must be able work the following shift: Monday thru Friday from 9:00AM - 6:00PM

ADDITIONAL JOB QUALIFICATIONS

• Advanced working knowledge in operating system environments, including Linux, Cisco IOS/NX-OS, UCS, Juniper JunOS, Ruckus VsZ, Brocade Fabric-OS, VMWare ESX-I, vSphere, Nokia SR-OS, Kubernetes (e.g., managing containerized applications with Docker and Kubernetes).
• Demonstrable experience troubleshooting wireless network and infrastructure system impacts, with a keen ability to quickly assess and resolve wireless service impairments.
• Advanced knowledge of IP routing, routing protocols such as BGP, IS-IS, OSPF, as well as enabling and troubleshooting protocols and platforms such as DHCP, DNS, and Wireless core network requirements.
• In-depth experience with AAA applications including RADIUS, RADSEC, TACACS+ and Diameter.
• Working knowledge of Splunk, Netscout (nG1, nBA, nSA, Ngenius Pulse), Cisco Matrix, Wireshark, DataDog, and additional network monitoring, packet analysis, and analytics tools.
• Knowledge and use of development/automation tools, application frameworks, and testing tools such as Python, Shell, BASH, Ansible (e.g., automating deployment, configuration, and management tasks), YAML, XML.
• Experience with large wireless networks and MSO/Wireless Operator topologies.
• Advanced working knowledge of Data Networking Architectures, Models and Protocols (OSI 7-Layer Model, TCP/IP, Optical Networking, UDP, including specific expertise aligned with Wireless core network requirements.
• Advanced working knowledge with the following systems Ericsson 5G Core, Nokia AAA, Nokia 7750, Cisco UCS, Ruckus vSZ/SCG, Brocade ICX, Juniper SRX, Cisco WLC, Cisco Prime, Cisco Nexus/ASR
• Advanced knowledge of industry specifications and standards (some examples are RFC, IEEE, ANSI, Fiber, DOCSIS, HFC plant, 3GPP ,etc.).

PREFERRED QUALIFICATIONS

• Network Certifications: CCNA, CCNP, JNCIA, JNCIS, CWNA
• Linux Certifications: Linux+, LPIC, RHCA, or RHCE
• Certified Kubernetes Administrator (CKA)
• VCP-DCV or comparable VMware certification
• AWS Certified Solutions Architect - Associate or comparable cloud-based certification.
• Docker Certified Associate (DCA)

#LI-AK
ISY350-NTO 2024-34086 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-06-28 07:07 PM (UTC) and will be extended if necessary.
The pay for this position has a salary range of
$78,900.00 to $139,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
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