System Design Specialist

SYSTEM DESIGN SPECIALIST

GATEKEEPER SYSTEMS, INC.

Remote

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

We are seeking a Systems Design Specialist to join our team in Foothill Ranch, California, to support our global operations. The ideal candidate is a high-functioning and detail-oriented individual that has the ability to work on multiple, concurrent projects.

WHAT WE OFFER...

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include:

• Attractive Total Compensation Package
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays

ESSENTIAL JOB FUNCTIONS; but not limited to:

This specialty covers design, integration, implementation, modification, and coordination of the installation, testing, operation, troubleshooting, and maintenance of the system.

• Support the install and systems upgrade execution process of Pushout Theft Systems from system design through to customer acceptance.
  1. Define a site application plan for each install or major upgrade with defined devices and configurations, location of antenna loops, door managers and cameras.
  2. Utilize store survey and floorplan documents and videos for site design.
  3. Utilize best practices for site design and reference existing design library for similar designs.
  4. Interface with engineering departments to resolve system issues or in support of creating system install site-plans.
  5. Design custom layouts and drawings according to specifications; make any needed corrections to drawings.
  6. Utilize Auto-CAD software for site plans.
  7. Utilize Visio and Photoshop for custom drawings.
• System design to include the complete system; pushout solutions and smart wheel mounting hardware per site survey of cart fleet to ensure an effective on-site installation.
• Recommends, plans and designs solutions.
• Constantly maintain technical application expertise with regular meetings with engineering and other technical personnel.
• Attend key engineering and training meetings.
• Participate in global technical support meetings and assist with global operations for site design.
• Adjust site designs and configurations based on actual install results and/or from feedback received by senior engineering staff.

QUALIFICATION REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and/or ability required.

• Uses available resources to evaluate potential solutions
• Capable of performing multiple tasks in a fast-paced environment
• Unquestionable workplace ethics
• Proficient computer skills with the ability to learn new software (Navision, Word, Excel, PowerPoint, Outlook, Smartsheet, etc.)
• Professional and pleasant verbal and written communication skills
• Professional demeanor on telephone, within Corporate and Distribution Center location contacts and with all external vendors and candidates
• Accuracy in scheduling and maintaining calendars, tracking report information, calculating certain metrics
• Ability to multi-task and prioritize effectively without continuous supervision
• Own all assigned tasks

EDUCATION AND/OR EXPERIENCE

• AA in electronics or computer technology, EE preferred, or equivalent experience
• Proficient in
  1. Adobe Cloud (Illustrator, Photoshop)
  2. Technical Support
  3. Microsoft 365, SharePoint FLOWS

OTHER SKILLS AND ABILITIES

• Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities
• Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts
• Highly self-aware and open to learning about personal effectiveness in the workplace and on teams
• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Gatekeeper Systems
• Respect for lines of communication and internal protocols
• Constantly strive to improve performance, effectiveness of the Service Coordination team, and ultimately GSI.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.